Workplace Experience Manager

Midi Health•Palo Alto, CA

3h•$130,000 - $140,000•Hybrid

About The Position

We’re looking for a Workplace Experience Manager to own and elevate the day-to-day operations and experience across our Bay Area offices. This role is first and foremost responsible for ensuring our offices are fully operational, high-functioning, and well-managed, while also creating welcoming, culture-building environments where employees feel connected and supported.

Requirements

Minimum 6+ years of direct experience in workplace experience, facilities management, or office operations
Minimum 2+ years experience managing multiple offices and complex vendor relationships
Strong project management, budgeting, and operational execution skills
Familiarity with Bay Area office markets and vendor ecosystems
Hospitality-driven mindset with a passion for creating excellent employee experiences
Highly organized, proactive, and comfortable operating in a fast-growing, scaling environment
Excellent communication and relationship-building skills

Nice To Haves

Fluency in Spanish strongly desired

Responsibilities

Own day-to-day operations for both Palo Alto and San Francisco offices, ensuring fully functioning, safe, and high-quality work environments
Manage all vendors (cleaning, security, maintenance, utilities, internet, AV, etc.) and oversee office budgets
Lead office moves, build-outs, space planning, and expansions as needed
Ensure offices are compliant, well-maintained, fully stocked, and operating smoothly
Serve as the primary point of contact for facilities issues and office troubleshooting
Develop scalable systems and vendor partnerships to support multiple offices and large on-site events as the company grows
Design and execute employee events, leadership meetings, and on-site experiences that build connection and community
Create a warm, welcoming office experience for employees, candidates, executives, and visitors
Partner closely with the People team to support onboarding, in-office programming, and culture initiatives
Continuously improve the in-office experience based on employee feedback and evolving business needs
Support remote-first connection and engagement initiatives for our distributed workforce
Partner with People, IT, Finance, and leadership on office strategy, headcount planning, and space needs
Partner with Executive Assistants to support executives and leaders with office-related logistics, meetings, and on-site events
Support company-wide meetings, board meetings, and leadership offsites hosted in the Bay Area
Serve as a culture carrier and ambassador for the Bay Area offices