Workplace Experience Manager

Sodexo•Mountain View, CA

3d•Onsite

About The Position

Sodexo is seeking a Workplace Experience Manager to support a High-End Corporate Client that rapidly growing. The Manager of Workplace Experience and Services will lead our customer success programs where Sodexo is responsible for the development and execution of workplace strategy. This is an ON-SITE position that will require up to 20% travel between sites. Candidates must reside near Mountainview, CA. The Workplace Experience Lead is a creative and highly detail-oriented professional responsible for bringing the company culture and brand to life within our physical office spaces. This role owns the design, management, and implementation of programs that enhance the daily employee experience. This role would also oversee reception teams for operational execution and program management. You will be the primary driver behind workplace aesthetics, amenities, internal branding, and communications, ensuring our offices are engaging, functional, and reflective of our values.

Requirements

3+ years of experience in workplace experience, corporate events, internal communications, or brand activation.
Proven experience managing visual merchandising or internal branding projects.
Exceptional organizational skills and a meticulous attention to detail in managing multiple simultaneous projects.
Strong verbal and written communication skills; capable of copywriting for internal marketing.
Proficiency in project management and calendar scheduling tools.
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 3 years

Responsibilities

Workplace Experience Design and Management: Define, develop, and maintain the standards for an exceptional, branded employee experience across all office sites.
Reception Management: Hire, manage, and operational oversight of office reception teams.
Workplace Amenities Management: Oversee the selection, maintenance, and quality of workplace amenities (e.g., wellness rooms, game areas, collaboration tools), ensuring they meet employee needs.
Signage Approvals and Mapping: Manage the end-to-end process for all internal and external workplace signage, including securing necessary approvals and maintaining accurate digital mapping of sign locations.
Poster Program Management: Own the strategy and execution of the internal poster program, coordinating content creation, printing, installation, and rotation to keep messaging fresh and relevant.
Swag Management: Manage the company's internal swag program, including inventory control, procurement, design input, and distribution for various workplace needs and events.
Brand Store Updates: Act as the operational liaison for the internal brand store, managing inventory updates, product launches, and coordinating with third-party vendors.
Brand Integration: Ensure that all physical workplace installations and activations adhere strictly to brand guidelines.
Activation Marketing and Comms: Lead the marketing and communication strategy for all new workplace initiatives, amenities, and programs, utilizing multiple channels (e.g., email, internal chat, digital displays).
Monthly Calendars: Create, maintain, and publish monthly calendars detailing all major workplace programs, events, and activation activities to keep employees informed