Workplace Experience Manager
About The Position
Unqork empowers enterprises to accelerate growth by rapidly building, testing, and running applications that are designed to be AI-native. Trusted by the world’s largest organizations in highly regulated industries, these applications become more secure over time while significantly reducing technical debt—allowing businesses to focus on innovation rather than maintenance. Unqork’s customers include Goldman Sachs, Marsh, BlackRock, and the U.S. Department of Health and Human Services. At Unqork, we value inclusive and innovative thinkers who boldly challenge the status quo. We encourage you to apply! As a member of our People Team, your role bridges the gap between physical office management and virtual employee experience and engagement. The Impact U will make: Be onsite Monday through Thursday (with flexible Fridays) to support employees, leadership, guests and clients. Report to our Director, People Operations Office Management Own day-to-day operations, ensuring the space is fully functional, well-stocked, and welcoming. Manage mail and package operations, including incoming/outgoing mail, deliveries and coordination with carriers & internal teams. Oversee food & beverage programs, including ordering lunch for the office twice a week, maintaining pantry supplies, and manage catering. Serve as the first line of support for in-office IT & AV needs, ensuring conference rooms, screens, microphones, and WiFi are functional and ready to use. Serve as the primary point of contact for office vendors and service providers, managing relationships, contracts and recurring services. Implement, document and continuously improve office policies, procedures, and playbooks to ensure consistency and operational excellence. Workplace Experience Lead logistics and communications for our recognition programs. Support and promote Unqork's Company values ("Qorks") through thoughtful programming and day-to-today office interactions. Drive in-person involvement for Employee Resource Groups initiatives, serving as the local champion for community-building events. Help with ad hoc projects, including auditing resources, creating and maintaining onboarding material, and more. Proactively identifying opportunities to improve our space and suggesting creative ideas that elevate the Unqork employee experience.
Requirements
- Proven experience in office management and executive support roles
- Previous success in handling diverse range of responsibilities
- Exceptional organizational skills to execute in-office and virtual logistics flawlessly
- A welcoming presence and the ability to communicate effectively with everyone from visiting clients to executive leadership.
- Ability to prioritize tasks and manage competing demands effectively and independently.
Nice To Haves
- Proficient in G-Suite, office software and tools, and other current technologies is a plus
Responsibilities
- Be onsite Monday through Thursday (with flexible Fridays) to support employees, leadership, guests and clients.
- Own day-to-day operations, ensuring the space is fully functional, well-stocked, and welcoming.
- Manage mail and package operations, including incoming/outgoing mail, deliveries and coordination with carriers & internal teams.
- Oversee food & beverage programs, including ordering lunch for the office twice a week, maintaining pantry supplies, and manage catering.
- Serve as the first line of support for in-office IT & AV needs, ensuring conference rooms, screens, microphones, and WiFi are functional and ready to use.
- Serve as the primary point of contact for office vendors and service providers, managing relationships, contracts and recurring services.
- Implement, document and continuously improve office policies, procedures, and playbooks to ensure consistency and operational excellence.
- Lead logistics and communications for our recognition programs.
- Support and promote Unqork's Company values ("Qorks") through thoughtful programming and day-to-today office interactions.
- Drive in-person involvement for Employee Resource Groups initiatives, serving as the local champion for community-building events.
- Help with ad hoc projects, including auditing resources, creating and maintaining onboarding material, and more.
- Proactively identifying opportunities to improve our space and suggesting creative ideas that elevate the Unqork employee experience.
Benefits
- Work from home with a remote-first community
- Unlimited PTO (and the encouragement to use it)
- Student loan payback program
- 100% employer-covered medical, dental, and vision options available to you and your dependents
- Flexible Spending Account (FSA)
- Monthly stipend toward your WFH setup, vacation, development and more
- Employer-sponsored 401(k) with contribution match
- Subsidized ClassPass Membership
- Generous Paid Parental Leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
