Workplace Experience Coordinator

Anthropic•San Francisco, CA

28d•Hybrid

About The Position

We are seeking an experienced Workplace Experience Coordinator to join our Workplace team and build a world-class employee enrichment program that enhances connection, growth, and wellbeing across our global organization. This role combines strategic program development with hands-on operational leadership-you'll design and implement comprehensive enrichment initiatives that bring our team together while also managing the day-to-day operations of our San Francisco headquarters amenity center. As Workplace Experience Coordinator, you'll be the architect of Anthropic's employee enrichment strategy, creating meaningful experiences that foster community, support professional development, and enhance quality of life for our team members worldwide. From speaker series and wellness programs to cultural celebrations and learning opportunities, you'll build programming that reflects our values and strengthens our mission-driven culture. Additionally, you'll ensure our San Francisco amenity center operates seamlessly, providing exceptional workplace services that support our team's daily needs. This is a unique opportunity to shape how we invest in our people as we scale globally. You'll have significant autonomy to build programming from the ground up while ensuring operational excellence in our physical workspace.

Requirements

5+ years of experience in employee engagement, workplace experience, program management, community building, or related fields
Proven track record of designing and executing successful employee programs, events, and enrichment initiatives from concept to completion
Strong creative vision combined with operational excellence-able to dream big and execute flawlessly
Experience building programs for distributed or global teams with thoughtful consideration for inclusivity and accessibility
Exceptional project management skills with ability to manage multiple complex initiatives simultaneously
Demonstrated ability to establish metrics, measure impact, and use data to drive program strategy
Outstanding communication skills and ability to engage and inspire employees at all levels
Experience managing budgets with strong financial acumen and ability to optimize investment
Skilled at building relationships with vendors, partners, and service providers
Proficiency with project management and ticketing systems (Jira experience preferred)
Are passionate about creating experiences that enhance wellbeing, foster growth, and bring people together in meaningful ways
Have exceptional creative vision and can imagine programming that surprises, delights, and adds value to employees' lives
Are highly organized and detail-oriented while remaining flexible and adaptable to changing needs
Thrive in ambiguity and excel at building programs and structure where none exist
Possess genuine care for people and deep commitment to employee experience and satisfaction
Are proactive and entrepreneurial, always seeking opportunities to elevate and innovate
Communicate with warmth, clarity, and authenticity, embodying Anthropic's values of high trust and low ego
Understand that supporting people's holistic wellbeing enables them to do their best, most important work
Care deeply about Anthropic's mission and want to contribute to AI safety through exceptional people support
We require at least a Bachelor's degree in a related field or equivalent experience.

Nice To Haves

Experience building enrichment or engagement programs in fast-growing technology companies, startups, or mission-driven organizations
Background in event production, hospitality, community management, or employee experience design
Deep knowledge of employee engagement best practices, wellness trends, and professional development methodologies
Experience with virtual event platforms and creating compelling hybrid experiences
Established network of speakers, facilitators, wellness providers, and cultural partners
Understanding of the unique needs of researchers, engineers, and knowledge workers
Certification in event planning, employee engagement, wellness, or related fields
Experience working in environments where mission and impact are central to culture

Responsibilities

Design, develop, and implement a comprehensive global employee enrichment program that becomes a cornerstone of the Anthropic employee experience
Create engaging programming across multiple pillars: Professional Development: Workshops, skill-building sessions, mentorship opportunities, and career growth initiatives
Wellness & Wellbeing: Fitness classes, mindfulness programs, mental health resources, and holistic wellness activities
Social Connection: Team-building events, affinity groups, social gatherings, and community-building experiences
Cultural & Intellectual Enrichment: Speaker series, book clubs, learning circles, museum visits, and arts experiences
Mission Alignment: Programs that deepen understanding of AI safety and Anthropic's work
Build scalable programming that serves employees across all locations, with thoughtful integration of in-person, virtual, and hybrid formats
Develop signature programs and recurring events that become anticipated highlights of the employee experience
Partner closely with People, DEI, Learning & Development, and leadership teams to align enrichment initiatives with organizational priorities
Curate and manage relationships with external partners including speakers, instructors, wellness providers, cultural institutions, and experience vendors
Create compelling communication strategies to promote programs, drive participation, and build excitement
Establish feedback loops and measurement frameworks to continuously assess impact and iterate on programming
Manage enrichment program budget, ensuring strategic investment and strong ROI
Pilot innovative programming ideas and scale successful initiatives across the organization
Oversee daily operations of the amenity center, ensuring a welcoming, well-maintained environment that enhances the employee experience
Coordinate with vendors and service providers to maintain high-quality amenities including fitness facilities, wellness rooms, collaboration spaces, and employee services
Manage procurement, inventory, and equipment needs for amenity spaces
Ensure spaces are clean, functional, and optimized for employee use
Oversee ticketing system (Jira) for amenity-related requests and service issues
Monitor utilization and gather feedback to continuously improve amenity offerings
Ensure compliance with safety regulations and health requirements
Establish and manage budgets for enrichment programming and amenity center operations, with enrichment programming representing the larger investment
Develop comprehensive metrics framework including participation rates, satisfaction scores, engagement trends, retention impact, and program ROI
Provide regular reporting and strategic insights to leadership on program impact and opportunities
Use data to inform programming decisions, optimize resource allocation, and demonstrate value
Serve as a culture champion, creating experiences that bring Anthropic's mission and values to life
Foster belonging and connection among employees at all levels and across all locations
Create moments that celebrate achievements, recognize contributions, and strengthen relationships
Build community that supports the wellbeing of people doing challenging, important work