Workplace Experience Coordinator

Gecko Robotics•Pittsburgh, PA

40d•Onsite

About The Position

We're looking for a hands-on Workplace Experience Coordinator who will play a key role in creating a welcoming workspace and streamlining daily operations. The Workplace Experience Coordinator will be the primary point of contact for the Pittsburgh office, partnering with the rest of the Workplace Operations team to define what a first-class experience looks like for Gecko employees and visitors. They will accomplish this by coordinating local events, evaluating and addressing needs around the office, problem-solving to meet those needs, providing administrative support to each function, and ultimately executing in a high-quality way on administrative tasks. The ideal candidate will be someone who can build strong rapport and trust, lead and execute workplace programs at the local site level, and can be agile in adjusting quickly to various projects. This person is energized by a "no task too small" mentality, and will be a key change-maker within operations at Gecko.

Requirements

2+ years of experience in an advanced administrative or hospitality role, ideally with experience supporting offices remotely as well as in-person.
You have strong organizational and time management skills, with superb attention to detail. You take pride in providing a best-in-class employee experience in the office you oversee.
You're able to handle confidential information with discretion.
You have excellent interpersonal, communication (written and verbal), and collaboration skills.
You're comfortable working in a fast-paced environment on multiple projects; you're an independent worker who can operate in ambiguity and drive to outcomes with minimal oversight.
You have strong technical skills, including MS Office/G-Suite, Slack and Jira. You're excited by working at a rapidly growing tech company, and pick up new systems and processes quickly.
You're high ownership and low ego, approaching everything with a "no task too small" mindset and strong outcome orientation.
You're passionate about organizing the physical space for the right balance between aesthetics and functionality.
You love solving complex, ambiguous, cross-functional problems in a people-centric way.
You're able and willing to travel occasionally to other offices as needed.

Nice To Haves

2 or 4 year degree preferred.

Responsibilities

Ensure smooth day-to-day office operations, including but not limited to front desk responsibilities, re-stocking office supplies, mail delivery and shipping for the local site, maintaining amenity spaces and ensuring our space is welcoming.
Act as the face of the office by greeting visitors, liaising with building staff, and leading office tours.
Act as the primary resource for all site-based employee questions and requests. Escalating issues as needed.
Provide hands-on support to ensure Workplace standards are upheld by providing a secure, clean and enjoyable office environment for employees and visitors.
Act as the primary point of contact for all candidate experience and first day logistics for new starters by coordinating with People and Recruiting teams to manage in-person interviewing and onboarding for candidates and new hires, including orientation and training.
Maintain and manage office infrastructure and technology by partnering with IT and Facilities teams to ensure systems and equipment are operational and secure.
Facilitate efficient office communication and operations, including slack office announcements.
Assist in planning and execution of Workplace sponsored events.
Assist employees in planning individual team events through Jira event portal.
Update seating and space utilization plans, including onboarding of new hires at the request of the Workplace Manager.
Maintain accuracy of weekly site checks and spend tracking for relevant categories.
Own shipping for the site in alignment with Standard Operating Procedures.
Ensure security by ensuring Safe & Secure Workplace policies are being followed, managing employee badge requests, and issuing visitor badges.
Prioritize executive requests as needed.