Workplace Experience Coordinator - NYC

Abridge•New York, NY

5d•Onsite

About The Position

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. Abridge is experiencing rapid growth across all areas, and we are looking for a friendly, organized and highly proactive Workplace coordinator for our New York office. This onsite role, based in New York City, is essential in creating a welcoming environment, supporting daily workplace operations, and helping our facilities run smoothly and efficiently. You will greet guests, manage visitor flow as well as contribute to the overall daily operations of the local office as a part of our Workplaces team. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.

Requirements

Experience: 2+ years of experience in reception, workplace/office coordination, or administrative support roles, with proven success in dynamic environments.
Startup Mentality: Experience in high-growth or early-stage startup environments, where responsiveness, flexibility and adaptability are essential. You are resourceful, comfortable with ambiguity, and have grit! You thrive in an environment where continuous learning and growth are core values, and you bring that mindset to your work and collaboration.
Strong Communication: Clear, concise, and confident in verbal and written communication, with an ability to establish and build trust in relationships across all levels of the company.
Discretion and Sound Judgment: Demonstrate the highest levels of integrity, trustworthiness, and discretion in handling sensitive information, maintaining confidentiality, and exercising sound judgment in all interactions and decision-making.
Proactive Problem-Solving: A knack for identifying gaps, anticipating needs, and taking initiative to improve efficiency and solve problems before they arise.
Tech-Savvy: Familiarity with Google Workspace and Slack and a desire to adopt new tools that streamline business operations and administration.

Nice To Haves

Experience with productivity tools such as Envoy, Notion and Ramp.
Knowledge of HIPAA, privacy regulation, and compliance standards, or a willingness to learn.

Responsibilities

Manage Visitor Experience: At the front desk, you’ll be the first Abridger any visitor sees! You’ll create a welcoming and seamless experience for guests, candidates, and vendors. This includes managing check-ins, badging, and visitor communications with professionalism and warmth. Reception and entry areas will stay organized and polished under your care, ensuring they’re always ready for a busy day.
Ensure smooth daily Workplace Operations: Being a physical presence at the reception desk, day-to-day visitor flow falls under your ownership, in addition to helping our Workplace Manager maintain shared spaces and supplies, to managing mail, deliveries, and equipment readiness. You proactively spot operational gaps or facility issues and coordinate with our Workplace Manager, building partners or vendors to resolve them quickly. By keeping the office running reliably in the background, employees can stay focused on their highest-impact work.
Enable Office Events & Culture: Supporting onsite events—team meetings, celebrations, and cultural moments—will be a key part of this role. You’ll handle logistics such as catering, room setups, and vendor coordination to ensure every gathering runs smoothly. These efforts help create an engaging, connected workplace that reflects the culture we’re building.

Benefits

Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
Paid Parental Leave: Generous paid parental leave for all full-time employees.
Family Forming Benefits: Resources and financial support to help you build your family.
401(k) Matching: Contribution matching to help invest in your future.
Personal Device Allowance: Tax free funds for personal device usage.
Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
Compensation and Equity: Competitive compensation and equity grants for full time employees.
... and much more!