Workplace Experience Coordinator I

Valon Mortgage • Phoenix, AZ

3d • Onsite

About The Position

The Workplace Experience Coordinator I is an on-site coordinator supporting our mortgage lending operation. You’ll assist with the day-to-day office experience, helping ensure the workspace is organized, well-stocked, and welcoming for employees and visitors. This role focuses on execution and support, working closely with Workplace Experience and local leadership to help coordinate onboarding, employee events, office logistics, and basic vendor coordination. You’ll play an important role in supporting employee satisfaction and fostering a positive office environment while gaining exposure to workplace operations in a fast-growing fintech company.

Requirements

• 1–2 years of experience in an office support, administrative, hospitality, or customer service role
• Interest in workplace experience, office operations, or people-focused roles
• Comfortable following established processes while learning new systems and tools
• Ability to prioritize tasks and stay organized in a dynamic environment
• High school diploma or GED required
• Strong communication skills, both verbal and written
• Basic proficiency with Google Workspace (Gmail, Calendar, Docs)
• Positive, service-oriented attitude with a willingness to learn
• Strong attention to detail and organizational skills

Responsibilities

• Support employee experience initiatives, including office events, weekly meals, and team gatherings
• Assist with onboarding logistics for new hires to ensure a smooth and welcoming first day experience
• Provide administrative and logistical support for mortgage lending file operations, including managing incoming and outgoing shipments (e.g., FedEx), document handling, and coordination to ensure timely and accurate file movement
• Help maintain a clean, stocked, and organized office, including kitchen supplies and shared spaces
• Submit requests and coordinate with vendors and building management as directed
• Provide administrative and logistical support for team travel, meetings, and on-site activities
• Assist with planning and execution of company-wide off-sites and local team events
• Serve as a friendly, helpful point-of-contact for employees in the office
• Perform general office support tasks and other duties as assigned

Benefits

• Compensation: Competitive salary and 401(k) plan
• Health & well-being: Comprehensive medical, dental, and vision benefits
• Food & meals: In-office snacks and drinks, plus Bagel Fridays
• Commuter benefits: Pre-tax deductions for public transportation, rideshare services, and parking expenses
• Grow together: Company-wide orientation, learning and development opportunities, and regular review cycles with 360-degree feedback
• Generous time off: 17 days of paid time off, sick days, and 11 company holidays
• Baby bonding time: 12 weeks of fully paid leave for both birthing and non-birthing parents

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees