WORKPLACE COORDINATOR - Duolingo - Detroit

Compass Group•Detroit, MI

1d•Onsite

About The Position

As the Workplace Coordinator, you are the linchpin of our Detroit office operations. Your mission is to ensure a seamless, safe, and welcoming environment for all employees and visitors. By proactively managing facilities, coordinating with vendors, and addressing workplace needs, you play a pivotal role in fostering a productive and engaging office atmosphere.

Requirements

Proven experience in workplace coordination or office management.
Strong customer service and hospitality orientation with excellent interpersonal skills.
Ability to prioritize tasks and manage time effectively in a dynamic environment.
Excellent at crafting clear and professional written communications.
Collaborative mindset with the ability to work across various teams and with external vendors.
Keen attention to detail, particularly regarding office logistics and service quality.
Ability to navigate ambiguity and solve problems independently.
Willingness to work occasional overtime, including early mornings or evenings (approximately twice a month).
Basic handyman skills and experience with facilities maintenance.
Physical ability to lift 50 lbs.

Nice To Haves

Proficiency in Zoom, Mac OS, Slack, G Suite, and audiovisual equipment.
Passion for language learning or education.
Experience in process improvement and organizational efficiency.
Familiarity with Detroit commercial building operations, particularly the World Trade Center complex.
Workplace operational experience
An eye for interior office design and tenant improvements
Passion for language learning or education

Responsibilities

Lead all aspects of daily office operations to maintain a clean, organized, and functional workspace.
Reset and prepare conference rooms before and after meetings.
Support services operations, ensuring deliveries are scheduled.
Monitor and replenish office and restroom supplies; manage inventory levels.
Coordinate and supervise vendor activities, including load-ins/outs and maintenance services.
Schedule and oversee routine repairs and maintenance in the office and kitchen; liaise with building engineers and janitorial staff.
Create and manage work orders for in-house maintenance and external service providers.
Assist with office moves, additions, and changes.
Support in office events, including furniture setups in event spaces.
Perform minor repairs and maintenance tasks (e.g., hanging artwork, fixing desks).
Manage freight and messenger center reservations; process Certificates of Insurance (COIs) from vendors.
Respond promptly to internal facilities service requests, ensuring high-quality customer service.
Cover the reception desk as needed; greet visitors and manage front-desk operations.
Communicate office announcements and updates via Slack and other channels.
Collaborate with cross-functional teams to support workplace initiatives and events.
Conduct office tours and set up workstations for new hires.
Contribute to the development and maintenance of internal workplace playbooks and documentation.