Workplace Ambassador
About The Position
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: The Workplace Ambassador will assist the Facilities Manager with operational activities across accounting, finance, maintenance, operations, vendor oversight, purchasing, and occupancy services, all while maintaining a focus on enhancing the end-user experience. This role provides essential administrative support to the team and manages daily building operations. As a key contributor to JLL's facilities management excellence, you'll work directly with stakeholders to ensure seamless workspace delivery while supporting both operational efficiency and strategic client objectives in a dynamic, multi-disciplinary environment.
Requirements
- Experience in coordinator role within facilities, property management, hospitality, or related fields
- Proficiency with computer equipment and programs including Word, Excel, and Outlook
- Strong multitasking abilities with proven capability to manage multiple projects effectively
- Open communication skills with collaborative team-working approach
- Professional service-focused mindset with problem-solving capabilities
- Availability to work on-site 5 days per week with overtime availability as needed
- Commitment to health and safety protocols and established procedures
Nice To Haves
- Direct experience or strong interest in facilities management and customer service
- Knowledge of current industry trends and best practices
- Keen interest in technology and workplace innovation
- Experience with financial management platforms and procurement processes
- Understanding of asset management and register maintenance
- Previous experience in vendor management and oversight
- Familiarity with KPI and SLA management and reporting
Responsibilities
- Develop and maintain close working relationships with key LSEG stakeholders, landlords, managing agents, and facilities vendors
- Assist in managing all on-site contractors to ensure performance meets required standards, including inspection of vendor work
- Conduct site inspections, assessments, regular audits, and carry out safety procedures and building protocols
- Assist in financial processes including purchase order management, monthly accrual reports, and finance tracker monitoring
- Ensure all office supplies and services operate to expected standards while maintaining premises in neat, working condition
- Support implementation and monitoring of disaster recovery and business continuity plans
- Provide insights and feedback for new initiative implementations while liaising with other teams for seamless end-user experience
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
