Workplace Ambassador

Pyramid Global Hospitality•Ashburn, VA

1d•$30 - $32

About The Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Workplace Hospitality Services is all of the best aspects of hospitality placed into a corporate workplace environment. We are the ambassadors of culture and provide industry leading hospitality services to over 50,000 office workers throughout our properties while allowing their work day to be executed seamlessly. Covering over 15 million square feet of space overall, we support daily office reservations, supply needs, provide expertise on building and local amenities as well as world class event planning services. Our Workplace Hospitality Coordinators are experts in event execution, proprietary systems administration, customer service, and so much more. We make the difference by creating moments that matter and pave the way for an exceptional day. We support the clients, so they can support the business.

Requirements

High school diploma or equivalent
A strong desire to make an impact on other people
An outgoing and engaging personality
Advanced knowledge of the local area
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Must be available to work various shifts including weekends and holidays

Responsibilities

Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Establishing relationships with local area restaurants, shops and attractions
Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
Promote and sell special hotel programs
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
Communicate all pertinent information to manager on duty
Assist other departments as needed