Workforce Specialist

TEKsystems•Phoenix, AZ

4d•$20 - $25•Hybrid

About The Position

Job Description: As a Contingent Workforce Specialist, you will support hiring managers and suppliers throughout the contingent labor process to ensure the successful fulfillment of workforce needs. This role requires daily program management through vendor management software (VMS) while collaborating closely with suppliers to identify top candidates, resolve challenges, and mitigate risks. You'll also foster cross-functional partnerships to optimize contingent workforce processes. Key Skills and Responsibilities Contingent Workforce Operations: Manage the end-to-end contingent labor lifecycle, including requesting, onboarding, managing, and offboarding via VMS tools. Recruiting Expertise: Leverage sourcing and recruiting strategies in partnership with suppliers to ensure high-quality candidate submissions and a streamlined recruiting process. Supplier Collaboration: Partner with suppliers to identify and evaluate candidates, creatively resolving challenges while adhering to risk management best practices. Cross-Functional Collaboration: Build and maintain strong relationships with internal teams (including Hiring Managers and Contingent Workforce team), Suppliers, and other key Stakeholders. Process Improvement: Continuously evaluate and enhance contingent labor processes to ensure efficiency and alignment with organizational goals. Problem Solving: Leverage sound business judgment to address challenges while balancing business needs and compliance requirements. We’re looking for candidates who: Have experience in sourcing, evaluating, and managing contingent talent or staffing programs. Have experience working with VMS platforms. Demonstrate strong collaboration skills with both suppliers and internal stakeholders. Are adept at creatively solving workforce challenges while managing risk effectively. Possess excellent organizational skills and attention to detail for managing complex workflows. Have a solid understanding of contingent workforce best practices and labor compliance. Thrive in dynamic environments where cross-functional teamwork is essential. Are proactive communicators who can build and sustain strong professional relationships. Minimum Requirements Bachelor’s degree in business, supply chain or a related area. In lieu of bachelor’s degree, four (4) years of relevant business work experience and relevant college coursework in business, supply chain or a related area. General understanding of business unit and operational knowledge, including functions, procedures, processes, and software. Demonstrated analytical ability to review data, identify issues, and see relationships and patterns. Some project/team experience and ability to prioritize work. Experience participating in projects and identifying and resolving issues is preferred. Proficient in PC applications including advanced skill level in Microsoft Excel, Access, and Word. Preferred Special Skills, Knowledge, or Qualifications: Knowledge of applicable federal and state labor and tax laws, regulations, and standards impacting business unit business areas. Basic knowledge of emerging practices and technologies used within the area. Demonstrated communication skills, both verbal and written. Good customer service, organizational, and analytical skills and demonstrated ability to manage customer expectations. Major Accountabilities 1) Processes requests to on-boarding, extend, terminate the contingent workers. 2) Engages with managers to advise, educate, influence, and ensure compliance related to Contingent Workforce processes. 3) Facilitates Q&A from suppliers, hiring managers and issues related to labor time entry and approval. 4) Supports the recruiting process, i.e. open requests, drive in-take meetings with hiring managers, partner with suppliers to provide the right caliber of sourced candidates. 5) Ensures timely and accurate invoice processing. 6) Collaborates with cross-functional partners such as Legal, Human Resources Business Partners, and other stakeholder teams to ensure contingent worker program consistency and compliance. 7) Works to resolve VMS related issues. May test software updates and participate in new software implementation. 8) May act as a backup to support various functions throughout the department. 9) Assist with program reporting to internal partners and compliance.

Requirements

Have experience in sourcing, evaluating, and managing contingent talent or staffing programs.
Have experience working with VMS platforms.
Demonstrate strong collaboration skills with both suppliers and internal stakeholders.
Are adept at creatively solving workforce challenges while managing risk effectively.
Possess excellent organizational skills and attention to detail for managing complex workflows.
Have a solid understanding of contingent workforce best practices and labor compliance.
Thrive in dynamic environments where cross-functional teamwork is essential.
Are proactive communicators who can build and sustain strong professional relationships.
Bachelor’s degree in business, supply chain or a related area. In lieu of bachelor’s degree, four (4) years of relevant business work experience and relevant college coursework in business, supply chain or a related area.
General understanding of business unit and operational knowledge, including functions, procedures, processes, and software.
Demonstrated analytical ability to review data, identify issues, and see relationships and patterns.
Some project/team experience and ability to prioritize work.
Proficient in PC applications including advanced skill level in Microsoft Excel, Access, and Word.
Must have experience working with Office 365 (Outlook, Word, Excel, PowerPoint, etc.)
Must have experience with data entry
Must be a great team player with strong communication skills who brings a positive attitude to their work environment.

Nice To Haves

Experience participating in projects and identifying and resolving issues is preferred.
Knowledge of applicable federal and state labor and tax laws, regulations, and standards impacting business unit business areas.
Basic knowledge of emerging practices and technologies used within the area.
Demonstrated communication skills, both verbal and written.
Good customer service, organizational, and analytical skills and demonstrated ability to manage customer expectations.
Previous contingent workforce is preferred

Responsibilities

Processes requests to on-boarding, extend, terminate the contingent workers.
Engages with managers to advise, educate, influence, and ensure compliance related to Contingent Workforce processes.
Facilitates Q&A from suppliers, hiring managers and issues related to labor time entry and approval.
Supports the recruiting process, i.e. open requests, drive in-take meetings with hiring managers, partner with suppliers to provide the right caliber of sourced candidates.
Ensures timely and accurate invoice processing.
Collaborates with cross-functional partners such as Legal, Human Resources Business Partners, and other stakeholder teams to ensure contingent worker program consistency and compliance.
Works to resolve VMS related issues. May test software updates and participate in new software implementation.
May act as a backup to support various functions throughout the department.
Assist with program reporting to internal partners and compliance.