Workforce Management (WFM) Specialist – ADP Time & Attendance

Computer Task Group, IncHouston, TX
Onsite

About The Position

CTG is hiring a Workforce Management (WFM) Specialist with strong expertise in ADP Time & Attendance to support a large, complex workforce environment. This role is ideal for someone experienced in union environments, labor compliance, and 24/7 operations.

Requirements

  • ADP Workforce Management (WFM) / Time & Attendance
  • Union and collective bargaining agreement experience
  • Multi-country labor compliance knowledge
  • 24/7, shift-based operations support
  • Labor forecasting and workforce analytics
  • Experience in highly regulated industries
  • Strong analytical and problem-solving skills
  • 3–7+ years in Workforce Management, Time & Attendance, or HRIS
  • Hands-on ADP WFM experience required
  • Experience supporting large, hourly workforce environments
  • Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Nice To Haves

  • Bachelor’s degree preferred (HR, Business, IT, or related field), or equivalent experience

Responsibilities

  • Administer and support ADP Workforce Management (WFM) Time & Attendance systems
  • Configure pay rules, schedules, accruals, and timekeeping processes
  • Ensure compliance with union/collective bargaining agreements and labor laws
  • Support multi-country workforce operations and regulatory requirements
  • Develop and maintain labor forecasting and workforce planning models
  • Analyze attendance, overtime, and labor utilization data
  • Support large hourly and frontline employee populations
  • Troubleshoot system issues and partner with HR/Payroll teams

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

501-1,000 employees

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