About The Position

The purpose of this individual contributor role is to act in a Project Management capacity for planning, organizing, and overseeing the execution of TD&O's Workforce Management and Engagement initiatives supporting TD&O's Strategic Priorities, ensuring on-time completion, within budget, according to defined scope. This role works cross-functionally with internal stakeholders including across TEMPO (Technology Execution Management and Performance Office) and the business office workforce management functions, utilizing strong project management, risk management and problem-solving skills. Drives the delivery of workforce initiatives including execution plans for delivering workforce roadmaps and reporting insights and reporting insights for TD&O and works closely with key stakeholders to advance TD&O workforce management, tools, and dashboards. For this opportunity: Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.) This position is office-centric 5 days a week in one of the following offices. (Atlanta, GA, Charlotte, NC, Raleigh, NC, Richmond VA or Wilson, NC.)

Requirements

  • Bachelor's degree and 7+ years of related experience or an equivalent combination of education and experience.
  • In-depth knowledge of principles, practices, theories, and/or methodologies associated with the professional discipline (e.g., information technology, project management, finance, risk management, human resources, etc.).
  • Understands foundational concepts of other related professional disciplines. Experience managing medium to large projects or multiple small projects concurrently.
  • Ability to interpret and explain complex information to a range of audiences and build consensus among different stakeholders, including executive leadership.
  • Ability to provide direction and mentor less experienced teammates.

Nice To Haves

  • Project management experience supporting a large enterprise IT workforce management planning organization within a financial or banking institution.
  • Experience establishing business processes for managing the execution of work
  • Knowledge and understanding of Truist technology project management.
  • Experience or exposure utilizing SharePoint, Clarity, Rally.
  • Familiarity with Agile and its application within a Technology environment
  • Experience running reports, maintaining documentation and presenting to all levels within an organization.

Responsibilities

  • Perform Project Management duties supporting initiatives delivering on TD&O's Strategic Priorities within TD&O Workforce Management and Engagement inclusive of defining project goals, scope, timelines, budgets, and resource allocations.
  • Proactively identify, partner, and manage risks inclusive of communicating effectively with stakeholders throughout the project lifecycle.
  • Partner with Senior Manager/Manager of Workforce Management, Planning, & Engagement and across workforce verticals to help execute TD&O workforce strategy for and/or apply strategy within TD&O business units in partnership with broader TEMPO team and business office workforce management functions.
  • Support TD&O workforce, talent, and/or engagement programs across TD&O and/or within designated TD&O business unit with a focus on balancing risk, sustainability, and financial targets to optimize TD&O's workforce (including FTE, CW onshore and offshore) in partnership with TD&O Cost & Supplier Management.
  • Partner across TEMPO/ BMOs and with HR to influence and leverage enterprise-wide human capital programs, customizing for TD&O-specific business needs where required to support TD&O's strategic plan.
  • Track and monitor appropriate metrics in partnership with TD&O Business Performance & Metrics to holistically report on TD&O's workforce, talent, and engagement programs to ensure workplace requirements support staffing needs.
  • Explore, recommend, and implement opportunities for continuous business process improvement across workforce management, planning, and engagement, both within TEMPO and TD&O BMOs, with a one team mindset.
  • Communicate ongoing work, short-term outcomes, and long-term impacts with TD&O leaders, across TEMPO and TD&O BMOs, and with HR partners at a regular cadence to support TD&O's strategic plan, in partnership with TD&O OCM support.
  • Fully participate Workforce Management, Planning, & Engagement operating model and lead projects including technology, process, efficiency, and departmental initiatives.
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