Workforce Development Manager (One Stop System Director)
About The Position
The Workforce Development Manager provides strategic and operational leadership for workforce development programs funded through designated grant initiatives. This role is responsible for ensuring effective service delivery, strong performance outcomes, and full compliance with all applicable grant, contract, and regulatory requirements. The Workforce Development Manager works closely with internal teams, external partners, and community stakeholders to support program goals and advance workforce initiatives. This position oversees day-to-day operations for assigned grants and programs by setting operational priorities, monitoring performance, and driving continuous improvement. The Workforce Development Manager analyzes key performance data, addresses operational challenges, and implements process improvements to ensure programs meet dynamic performance targets. In addition, this role serves as the One-Stop System Manager and, under the leadership of the Executive Director, is responsible for the effective operation of the CAWD Career Center System.
Requirements
- Bachelor's degree in Public Administration, Business Administration, Economic Development or related field
- Four years of experience in workforce development, community development, business development or related field
- Equivalent education and experience are accepted
- Please include ALL prior work experience on your application and resume.
Nice To Haves
- Strong team leadership or supervisory experience
- Federal grant oversight and management experience (ideally Workforce Innovation and Opportunity Act (WIOA))
- Process development leadership
- Demonstrated experience with multi-county oversight responsibilities
- Excellent leadership and performance management skills
- Excellent organization, administrative, and time management skills with the ability to prioritize duties
- Excellent attention to detail and commitment to producing quality work in a timely manner
- Strong collaboration, time management, and organization skills
- Excellent interpersonal and soft skills
- Good oral and written communication skills
- Ability to manage and lead special projects
- Demonstrates excellent problem-solving and decision-making skills
- Detail-oriented with excellent follow-through skills
- Ability to identify complex problems, review related information, develop and evaluate options, and implement solutions
Responsibilities
- Provide daily operational leadership for assigned workforce development grants and programs
- Monitor program performance, service delivery, and outcomes to ensure compliance with funding requirements
- Analyze performance data and key indicators to identify trends, risks, and improvement opportunities
- Collaborate with internal teams and external partners to support coordinated service delivery
- Oversee staff activities, provide guidance and coaching, and support performance management efforts
- Ensure compliance with federal, state, and local workforce regulations and policies
- Support budget oversight, resource allocation, and financial performance for assigned programs
- Identify operational gaps and implement process improvements to enhance efficiency and service quality
- Ensure consistent, high-quality service delivery across the Career Center System
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What This Job Offers
Job Type
Full-time
Career Level
Manager
