Workforce Development Coordinator

UMOM New Day CentersPhoenix, AZ
2d$54,000 - $57,000Onsite

About The Position

The Workforce Development Coordinator is responsible for integrating UMOM's employment and job training strategies to assist clients with successfully rebuilding their self-sufficiency. The WDC provides day-to-day operational oversight of UMOM's Employment Center. This position is also responsible for implementing best practices in workforce development in alignment with our housing and income-based initiatives for ending homelessness.

Requirements

  • High School or GED Diploma, required
  • Bachelor's degree, strongly preferred
  • Minimum four years of professional experience in a relevant role (e.g., workforce development, homeless services, non-profits, or community-based organization positions) or a bachelor's degree, with at least three years of experience in relevant roles.
  • Minimum two years of supervisory experience.
  • Knowledge of the non-profit/social sector; experience working with underserved or disadvantaged populations preferred.
  • Computer skills Proficiency with Windows operating system, Microsoft Word, Excel, and Outlook
  • Valid Level One Fingerprint Clearance Card or the ability to obtain one
  • Ability to clear the Central Registry Screening from the Department of Child Safety & Adult Protective Services.
  • Ability to comply with and pass all required background check and drug screening requirements, including but not limited to pre-employment and random drug screening as required/requested.
  • Valid AZ Driver's License and a driving record that falls within UMOM's policy 50/100 level of car insurance coverage.
  • This is a Safety Sensitive position.
  • Willingness to embrace and actively support the unique culture and values of UMOM
  • Ability to focus on the tasks and details relevant to the position and the organization, while also switching quickly between tasks
  • Ability to exercise excellent independent judgment and take ownership of decisions
  • Ability to think on a broad, systems-level relative to the scope of the position
  • Ability to work independently and self-manage to achieve goals while being a strong team player
  • Ability to organize, meet deadlines, prioritize and delegate appropriately
  • Ability to cope with and embrace change, risk, and uncertainty
  • Ability to develop strong relationships within a fast-paced, collaborative setting that values diverse opinions; enthusiasm for helping drive change as UMOM becomes a more data-driven organization

Nice To Haves

  • Bachelor's degree, strongly preferred
  • Knowledge of the non-profit/social sector; experience working with underserved or disadvantaged populations preferred.

Responsibilities

  • Oversees the day-to-day operations of UMOM's Employment Center, including on-site employment support for clients from all programs, resource distribution, and employment-based workshops.
  • Supervises the Employment Center Receptionist, including training, work direction, productivity and efficiency appraisal, feedback, and disciplinary action, if required.
  • Serves as an ambassador of UMOM's workforce development strategy by supporting the regular implementation of employment services by program case managers, including training, and supporting case managers to establish a time-sensitive employment/income plan integrated with a client's housing plan.
  • Connects case managers and clients with the resources necessary to support clients successfully obtaining and maintaining employment.
  • Oversee and update the Workforce Development Sharepoint/Website with the employment center's resources, employment-based workshops, current job fairs, hiring events and current openings.
  • Coordinates the transportation of off-site job fairs or hiring events.
  • Assists Workforce Development Specialists in Employment Case Conferencing, as needed.
  • Oversees and conducts the Job Readiness Program.
  • Collaborates with the Assistant Director of Workforce Development to ensure a seamless flow of information and resources between the employment center and employers.
  • Collaborates with program staff and managers to ensure the accuracy and reliability of agency data and full compliance with internal and external data standards.
  • Provides reports, summaries, and documentation as needed.
  • Other duties as assigned by Leadership and/or Executives.
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