Workflow Analyst I, Account Movement

Resurgent Capital Services•Greenville, NC

52d

About The Position

The Workflow Analyst I plays a key role in Inventory Management by coding and implementing business strategies into daily workflows. Using advanced analytics and SQL, this role designs, tests, and applies logic to account movement and sales workflows. Additionally, the analyst evaluates inventory and resolves related issues to optimize performance. This position will report to the Sr. Manager, Account Movement Team.

Requirements

Proficiency in SQL within SQL Server Management Studio
Excellent relationship management and communication skills
Experience with Visio or other process mapping
Proficiency in Microsoft Office, mainly Excel
Ability to quickly adapt and learn business related software tools
Bachelor's degree in quantitative discipline required.

Responsibilities

Identify opportunities and lead projects to enhance and refine existing workflows and create new workflows while adhering to legal and risk-related restrictions.
Translate business strategy and risk management requirements into SQL logic and implement into new and existing workflows.
Create and maintain process documentation and procedural diagrams
Monitor legal and risk-related restrictions while adjusting logic when necessary and reporting findings to senior management.
Professional levels of autonomy expected.
Manage various business processes and workflows simultaneously aimed to maximize efficiency while maintaining business requirements.
Prioritize work efforts across projects and within projects when involving multiple resources or teams.
Maintain a thorough understanding of existing business processes, workflows, and reporting practices.
Communicate complex data and analytical results clearly and effectively to senior leadership and other stakeholders.
Understand data management structures and consistently create accurate SQL queries and reports.
Leverage advanced analytics and data visualization tools to accurately communicate information to stakeholders.
Articulate data requests and envision necessary data while knowing when to include senior analysts and management for assistance.
Conduct User Acceptance Testing on new and edited workflow logic and team applications and conduct post-production checks to ensure seamless implementation of logic.
Work comfortably with other analysts within different departments and teams.
Present data and logic updates to peers and senior management.
Tailor communication to be an appropriate depth of detail based on the audience.
Has excellent oral and written communication abilities.