WORKERS' COMPENSATION TRAINING AND SUPPORT MANAGER(PSA, Opt. 1)

State of Illinois•Springfield, IL

35d•$8,281 - $9,450•Onsite

About The Position

Do you have strong interpersonal and organizational skills? Do you enjoy leading training seminars, supporting your peers and genuinely helping to make everyone around you better at their jobs? If so, The Department of Central Management Services, Bureau of Benefits, Risk Management Division is seeking an individual to manage the training and support operations of the State of Illinois Workers' Compensation Program. This position in cooperation with the Risk Management Division Manager, and Workers' Compensation District Managers will be responsible for development, implementation and improvement of the training programs for statewide Workers' Compensation Coordinators and other agency support staff. This position will also assist with adjudication of Workers' Compensation claims as assigned by the Division Manager and the oversight of all Vocational rehabilitation (VOC), Alternative Employment Program (AEP) and Permanent Total Disability claims for the State of Illinois. We invite qualified applicants to apply!!

Requirements

Requires knowledge, skill, and mental development equivalent to completion of four years of college with coursework in public or business administration, business marketing, labor, or personnel.
Requires prior experience equivalent to three years of progressively responsible administrative experience in a claims processing role for a public or business organization.

Nice To Haves

Prefers four (4) years of professional experience in workers' compensation claims processing role.
Prefers four (4) years of professional experience with workers' compensation claims including, but not limited to initial determination of compensability, review of medical records, and calculation of award and/or settlement.
Prefers three (3) years' professional experience exercising judgement and discretion in developing, implementing, and interpreting departmental policies and procedures.
Prefers three (3) years of professional experience in training staff or associates including creating content for group presentations.
Prefers three (3) years professional experience managing litigated claims.

Responsibilities

Under general supervision of the Risk Management Division manager, organizes, plans, executes, controls, and evaluates the operation of the Illinois Workers' Compensation Program.
Provides oversight and direction regarding Workers' Compensation policies and procedures to approximately 120 Workers Compensation Coordinators located in the agencies, boards, commissions, and universities in the Northern and Southern District.
Serves as a representative of the agencies for all Workers' Compensation litigation and claims, working with the Attorney General's office to determine litigation strategies.
Monitors and evaluates the TPA's overall quality assurance activities including the collection of data, complex analysis of qualitative and quantitative data, root cause analysis and cost containment.
Develops and maintains effective communication among the agencies, CMS, TPA, OAG, claimants, and medical and pharmacology providers.
Performs other related duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

Benefits

Competitive Group Insurance benefits including health, life, dental and vision plans.
Flexible work schedules (when available and dependent upon position).
10 -25 days of paid vacation time annually (10 days for first year of state employment).
12 days of paid sick time annually which carryover year to year.
3 paid personal business days per year.
13-14 paid holidays per year dependent on election years.
12 weeks of paid parental leave.
Pension plan through the State Employees Retirement System.
Deferred Compensation Program - voluntary supplemental retirement plan.
Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP).
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility.