Workers' Compensation Claims Examiner

AmTrust Financial Services • Scottsdale, AZ

8h • Hybrid

About The Position

AmTrust Financial Services is growing fast and looking for a Claims Examiner I to join our Workers’ Compensation team. You’ll investigate and resolve claims quickly and accurately, using strong research and negotiation skills to deliver great results. Prior insurance experience— even outside workers’ comp or commercial lines. This role is hybrid out of our Scottsdale, AZ office

Requirements

• Bachelor’s degree or 3+ years equivalent work experience required.
• Prior insurance or claims experience required.
• Active adjuster license preferred; ability and willingness to obtain licensure required (company-paid training available).
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to handle confidential information with professionalism and integrity.
• Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Competence with common office software (Microsoft Office Suite, CRM/claims systems a plus).

Responsibilities

• Assist in reviewing, investigating, and processing incoming claims in accordance with company policies and regulatory guidelines.
• Gather and analyze documentation, statements, and other supporting materials to determine claim validity and coverage.
• Communicate with policyholders, vendors, and internal teams to ensure timely and accurate claim resolution.
• Maintain detailed and accurate claim files and documentation.
• Provide clear, empathetic, and professional customer service throughout the claims process.
• Identify potential subrogation and fraud indicators and escalate as appropriate.
• Support senior adjusters and team members with claim-related tasks and administrative duties.
• Participate in training and development programs to build technical and industry knowledge.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level