Workers' Compensation Claims Assistant

GGRM Law Firm•Reno, NV

1h•$40,000 - $58,000

About The Position

Workers' Compensation Claims Assistant Join GGRM Law Firm, Nevada's premier injury law firm, as a Workers' Compensation Claims Assistant and make a significant impact on the lives of those who have been injured. If you enjoy assisting clients and are committed to providing excellent and compassionate service, we invite you to join our team. For over 50 years, GGRM Law Firm has been a cornerstone of the Las Vegas community, dedicated to serving injured Nevadans by achieving maximum recovery and restoration. Being an employee at GGRM means being part of a supportive and team-oriented workplace where your contributions are valued and your professional growth is encouraged. We provide a flexible schedule that allows employees to choose their arrival time within a two-hour window, supporting a balance of personal and professional commitments. Join us and help continue our proud tradition of excellent service to our community. POSITION SUMMARY A Workers’ Compensation Claims Assistant supports and provides a range of legal support to the Workers’ Compensation Claims Specialist. Salary Range: $40,000 - $58,000, depending on experience

Requirements

High school diploma or equivalent
Bilingual in English and Spanish
Excellent oral and written communication skills
Excellent interpersonal skills, analytical, and critical thinking skills
Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
Ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, computer
Ability to work with databases and online technological platforms
Ability to be detail-oriented, diligent, and flexible
Ability to handle conflicting time demands and focus on task completion with little direction or need for supervisory follow-up
Proficient command of the English language in both oral and written format
Ability to work and maintain patience with diversified individuals of various backgrounds and professional competencies
Committed to maintaining integrity and confidentiality on behalf of clients and the Firm

Nice To Haves

Minimum of six months of experience in the legal field
Authorized Nevada Notary

Responsibilities

Assisting with processing claims in accordance with Firm policies and procedures
Ensuring case management software (CMS) feed is cleared daily
Completing all assigned tasks by relevant deadlines
Documenting all relevant activity in CMS properly
Ensuring emails are cleared daily
Maintaining and organizing claim files
Answering client, provider and adjuster calls as needed
Requesting and obtaining medical records and bills and following up accordingly
Reviewing and processing all incoming mail, email, and faxes
Naming all documents in accordance with established naming conventions and saves to the appropriate folder
Ensuring all documents are properly uploaded to the appropriate tab
Assisting attorneys and Claim Specialists with other administrative duties and tasks as assigned
Performing other duties as assigned