Workday Tenant Administrator

Brown University Health•Providence, RI

47d•Onsite

About The Position

This role ensures secure, compliant, and consistent system behavior across environments by overseeing authentication policies, password rules, feature op-ins and other global configuration controls. The administrator partners with functional leads to support two yearly Workday releases, regression testing and minor system enhancements.

Requirements

3+ years of Workday administration experience (security, tenant management, or configuration).
Strong understanding of authentication policies, NSC management, and feature opt-ins.
Experience managing Workday releases, regression testing, and migrations.
Excellent coordination and communication skills across technical and functional teams.
Equivalent to a Bachelor's degree in Computer Science, Business Administration or a related field required. A combination of computer-related technical training and successively increasing information systems management responsibility may substitute for a degree.
One year of work experience in programming or related technical work.

Nice To Haves

Experience in Customer Central administration.
Familiarity with Object Transporter (OX) and ticketing workflow tools.
Background supporting HR, Finance, or Supply Chain functions in Workday.

Responsibilities

Administer and maintain Workday and Customer Central accounts, authentication policies, and password rules.
Manage feature opt-ins, security configuration packages, and migration permissions.
Administer Workday Customer Central
Serve as a Named Support Contact (NSC) to engage Workday Support for defects, tenant management, and enhancement requests.
Review and apply Workday release updates; lead regression testing, communication, and cutover activities.
Maintain system wide tenant setup
Coordinate with functional leads on release governance and discretionary enhancements.
Manage the ticketing tool and workflows for issue tracking and change requests.
Execute configuration migrations using Object Transporter (OX).
Deliver minor enhancements (<40 hours) aligned with business priorities.