Workday Student Specialist

Columbus State Community College•Columbus, OH

10d

About The Position

The Workday Student Specialist – Academic Requirement Verification serves as a primary subject-matter expert for the configuration, maintenance, and quality assurance of academic programs, degree requirements, and student academic progress in Workday Student. Housed within Curriculum Management, this role is responsible for building and sustaining accurate academic requirements, validating Academic Progress Reports (APR), and supporting graduation/completion processes to ensure students are evaluated correctly. The Specialist collaborates closely with Academic Affairs, IT, Enrollment Services, and related offices, and provides targeted guidance, documentation, and training related to academic requirements and APR functionality.

Requirements

Associate’s degree.
Three (3) years of progressively responsible experience in curriculum, curricular design/implementation, academic advising, articulation/transfer, or a closely related field.
An appropriate combination of education, training, coursework and experience may qualify a candidate.
State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).

Responsibilities

Academic Requirement Configuration & Maintenance Builds, configures, and maintains approved academic requirements and program structures in Workday Student, including degree requirements, course groups, and rule sets.
Enters and updates approved curriculum elements (courses, program structures, degree requirements, etc.) to align with institutional policies and state/federal regulations.
Performs administrative entry of previously approved academic requirement overrides on students’ Academic Progress Report (APR).
Configures and refines eligibility rules and APR components, following established build standards while recommending improvements to workflows and configuration patterns.
Academic Progress & Graduation Support Serves as the primary functional specialist for APR logic and display, ensuring that requirements are mapped and evaluated correctly for all student cohorts.
Supports graduation/completion workflows by leading validations and checklist reviews and confirming that mapped requirements align with external parameters (e.g., licensure, accreditation, transfer, and financial-aid–related rules).
Proactively surfaces issues, patterns, and anomalies in APR and graduation evaluations and coordinate remediation efforts with Curriculum Management, Academic Advising, and Enrollment Services.
Testing & Quality Assurance Designs and executes sandbox test scripts for Workday releases, fixes, and configuration changes that affect academic requirements and APR.
Recreates reported issues, document root causes, validate fixes, and contribute to go/no-go recommendations for deployment.
Performs routine and targeted data spot checks, validations, and duplicate resolution related to academic requirements and APR; document findings and partner with appropriate teams to resolve discrepancies.
Stakeholder Partnership, Training & Support Serves as a courteous, solution-minded point of contact for academic requirement and APR questions; translate user needs into reproducible tickets or configuration tasks.
Provides specialized support and consultation to departments, advisors, and Enrollment Services staff on academic requirement interpretation and APR usage.
Contributes to and as needed, leads knowledge-transfer sessions each sprint/release focused on academic requirements and APR; supports end-user enablement with concise job aids and quick references specific to this area.
Data Documentation & Reporting Runs delivered and custom report views related to academic programs, requirements, and APR outcomes; apply filters/columns, validate against standard data definitions, and package outputs (Excel/PDF) for stakeholders.
Saves, shares, and maintains recurring report views that support ongoing monitoring of requirement accuracy, completion progress, and exception patterns.
Assists with documenting issues and troubleshooting efforts in collaboration with IT, consultants, and functional partners, with an emphasis on academic requirement and APR impacts.
Documentation & Continuous Improvement Maintains and versions the curriculum procedure manual sections related to academic requirements, APR configuration, and override practices (screens, steps, standards, and change history).
Monitors trends in configuration requests and issues to recommend process and policy adjustments that improve accuracy, consistency, and efficiency.
Contributes to continuous improvement efforts for Workday Student by recommending best practices and configuration standards in the academic requirement domain.
Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
OTHER DUTIES & RESPONSIBILITIES Other duties as required.
Attends all required department meetings and training.