Workday Principal Consultant (Global Application Managed Services)
About The Position
The Workday Principal Consultant – Global AMS (Global Application Managed Services) is a well experienced post-production Workday professional who is dynamic, fast-paced, and familiar with the managed services construct. As a Workday AMS Principal Consultant, you will bring your functional and business skills, ability to keep the business context in sight, and roll-up-your-sleeves work ethic to a team with a positive, can-do attitude, a collaborative culture, and a passion for helping our clients to be successful. Responsibilities: Onshore lead who leads Functional/Technical workstream for the assigned set of accounts. Apply and execute various AMS (Application Managed Services) & Implementation methodologies/activities in these Workday Functional/Technical engagements Should collaboratively work with the Global Delivery Center (GDC) team on day-to-day activities, incidents, root cause analysis and other work requests Provides on-call support and holiday coverage as required Deep knowledge in SLA constructs and adherence Coordinate with external and internal stakeholders to create high business impact. Contribute to the operational efficiency of the Workday practice. Proactively identify and develop reporting dashboards to improve Workday utilization, creating solutions that support metrics for HR and the business at large. Work with clients to identify/resolve all issues that could impact project scope and/or timeframe. Maintain the Workday platform with a focus on reporting (including scheduled reports), business process maintenance, security administration, data loads and data audits Ensures system design fits the needs of the user. Comfortable with leading multiple tasks and projects simultaneously, prioritize tasks effectively, and thrive in a fast-paced, dynamic environment Ability to ensure team delivers the project deliverables on time and do consistent timely reminders with vendors and project team Drive continual business processes improvements throughout the organization
Requirements
- Bachelor’s degree or equivalent experience
- Minimum of 3-4 years of experience in Workday experience
- Should have an expert level understanding of Workday
- Workday certification is mandatory
- Able to multitask and perform a variety of duties
- Good communication and interpersonal skills
- Willingness to go the extra mile to solve customer problems.
- Good Analytical skills with ability to solve complex incidents, provide suggestions\best practices
- Minimal travel required, but must be willing to travel on-site if needed
Responsibilities
- Onshore lead who leads Functional/Technical workstream for the assigned set of accounts.
- Apply and execute various AMS (Application Managed Services) & Implementation methodologies/activities in these Workday Functional/Technical engagements
- Should collaboratively work with the Global Delivery Center (GDC) team on day-to-day activities, incidents, root cause analysis and other work requests
- Provides on-call support and holiday coverage as required
- Deep knowledge in SLA constructs and adherence
- Coordinate with external and internal stakeholders to create high business impact.
- Contribute to the operational efficiency of the Workday practice.
- Proactively identify and develop reporting dashboards to improve Workday utilization, creating solutions that support metrics for HR and the business at large.
- Work with clients to identify/resolve all issues that could impact project scope and/or timeframe.
- Maintain the Workday platform with a focus on reporting (including scheduled reports), business process maintenance, security administration, data loads and data audits
- Ensures system design fits the needs of the user.
- Comfortable with leading multiple tasks and projects simultaneously, prioritize tasks effectively, and thrive in a fast-paced, dynamic environment
- Ability to ensure team delivers the project deliverables on time and do consistent timely reminders with vendors and project team
- Drive continual business processes improvements throughout the organization
Benefits
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
