Workday Business Systems Analyst

Johns Hopkins Medicine•Baltimore, MD

27d•$48 - $77

About The Position

The Johns Hopkins Sightline Business Modernization Project is more than just a job - it's a mission. We're tearing down walls to unleash the full potential of our people. Baltimore, ranked a top 2024 destination by the New York Times, is your backdrop as you join a dynamic and entrepreneurial team to reimagine the way Johns Hopkins works. We're not just simplifying processes and transforming technology - we're empowering people to focus on what matters most: research, teaching, patient care, and community impact. The Senior Business Systems Analyst will serve as a business function and system expert for module(s) or sub-module(s) of the new Workday ERP system. The successful candidate will be responsible for collaborating with internal stakeholders to identify and document requirements for business processes, including highly complex processes. The Senior Business Systems Analyst will utilize those requirements to identify appropriate technical solutions and any associated business process enhancements for the future state system. The position will be responsible for contributing to associated testing and training activities, including documentation and execution. The Senior Business Systems Analyst will also be responsible for project management for moderately sized sub-projects within the functional area. As a more experienced analyst, this position will provide ongoing mentorship and guidance to Business Systems Analysts. This role will specifically support script development for testing, conduct unit and E2E testing, participate in all rounds of testing, including Payroll Parallel testing, work with the Sightline Technical Team to identify legacy data elements to be mapped/converted to load to Workday, and participate in Integration and Reporting definition and testing.

Requirements

Requires eight years of progressively responsible experience working in a functional area (finance, HR, payroll, supply chain, sponsored projects) or working in systems analysis.
Requires four years of experience as an ERP system user, with the desired skills of scoping, requirements gathering/definition, documentation, testing, training, and support.
Requires experience with varied interpersonal and technical skills, along with demonstrated skills in interacting with members from all organizational levels to diagnose problems, develop, and implement solutions that could be processed or technically oriented.
Bachelor's degree in business administration, HR, finance, supply chain, information systems, computer science, or related field.

Nice To Haves

Candidates with experience with a cloud-based ERP solution, such as Workday and/or SAP, are strongly encouraged to apply.

Responsibilities

Requirements Gathering. Gather, organize, and document business, user, and functional requirements for business processes, including highly complex processes that include multiple steps or subprocesses and involve multiple systems and stakeholder groups. Conduct stakeholder interviews, gather and synthesize business process documentation and other artifacts to understand requirements and inform solutions.
Prioritization. Prioritize requirements based on key metrics as defined by the Lead Business Systems Analyst. Review the analysis conducted by the Business Systems Analysts team to ensure alignment with identified metrics.
Designing Future State Processes. Serving as a functional expert, applying system knowledge to translate business requirements into human-centered functional design specifications for highly complex business processes. Redefine future state business processes as needed to ensure alignment and enhance efficiency within the context of the technical solution.
Testing. Create and document test scenarios for highly complex functions using the appropriate testing tools to validate and verify functionality. Conduct testing to ensure all delivered solutions work as expected and errors are handled in a meaningful way. Review test scenarios and documented results.
Documentation. Create detailed business process and technical specification documentation to accurately reflect and effectively communicate requirements, analysis, and solutions to diverse stakeholder groups. Including end-users, developers, business units, and project leaders.
End-User Training. Work closely with the Change Management training team to author and maintain end-user training documentation by writing audience-appropriate materials to serve as technical and/or business process references. Assist in end-user training as needed, including leading training for highly complex processes.
Project Management. Collaborate with the PMO to develop detailed project plans by analyzing the scope and milestones for moderately sized projects. Adhere to the defined task/project timeline and scope to ensure each phase of the project is executed in a timely fashion and delivered by software lifecycle standards.
Guidance/Supervision. Guide Business Systems Analysts to support their work across all areas, including requirements gathering, analysis, identifying solutions, and documentation activities.
Leadership. Stand in for the Lead Analyst as needed, including attending meetings and providing updates to project leadership. Assist in identifying and escalating risks and concerns to the Lead Business Systems Analyst, seeking guidance when necessary.