Analyst - Business Systems (Workday)

Fox Valley Technical College•Appleton, WI

1d•$71,300 - $83,900•Hybrid

About The Position

This position is responsible for managing and optimizing the College’s Workday system within HR, Payroll, and Finance, ensuring its stability, implementing enhancements, and providing technical support to end users. This role involves collaborating with cross-functional teams, leading configuration efforts, and driving process improvements to meet the needs of stakeholders across the College.

Requirements

Bachelor’s Degree in Human Resources, Accounting/Finance, Business, Information Technology, or related field required
Five or more years of recent related experience, to include:
Demonstrated system configuration experience and a working knowledge of system design and development techniques within Workday or an equivalent ERP system
Experience with HR/Payroll/Financial operations, preferably within Higher Education
Experience working and communicating effectively with HR, Finance, IT, vendors, consultants, and cross-functional colleagues across a diverse employee base.
Workday PRO Certification or equivalent training
Strong research, critical thinking, and project management skills.
Experience with project management software and tools.
Proven analytical skills and ability to think strategically.

Responsibilities

System Configuration & Enhancement: Analyze and redesign business processes and perform system configuration to maximize efficiencies, resolve issues, and meet business needs.
Leverage a variety of tools (e.g. workflow, condition rules, calculated fields, custom validations, document generation, security, reporting, and notifications), understanding and applying each appropriately to reach the desired result.
Proactively evaluate both new and existing Workday functionality to identify and drive process improvement, aligning enhancements with process gaps.
Perform impact analysis, including organizing and leading meetings and communication with cross-functional stakeholders prior to implementing new functionality.
Manage system enhancement projects through the full cycle, including research, information gathering, design, development, testing, implementation, and communication.
Collaborate with internal and external resources, including consultants, vendors, and project teams, to support efficient execution of implementations, enhancements, and projects.
Issue Resolution and End User Support: Identify and assess issues within the Workday system, including root cause analysis.
Research, troubleshoot, and test potential resolution options, including the use of creative solutions.
Provide issue resolution recommendations to stakeholders and implement solutions.
Provide consultation and technical support to HR and Finance team members and other employees on Workday functionality.
Prioritize issues among several teams/end users’ needs and adapt quickly to pivot based on changing priorities.
Create and maintain adequate end-user documentation, communication, and training for system changes, enhancements, and new implementations/upgrades.
Research & Knowledge Gathering: Serve as a subject matter expert on Workday capabilities within assigned Workday HCM, Payroll, and Finance modules, including Absence, Benefits, Compensation, Core HCM, Learning, Payroll, Performance Enablement, Recruiting/Talent Acquisition, Talent Optimization, Time Tracking, Financial Accounting, Grants Management, Expenses, Procurement, Adaptive Planning, Budget, and Banking & Settlement.
Understand the touchpoints between various areas, including those within Workday HCM/Payroll, Workday Finance, Workday Student, and other integrated systems.
Through a combination of training, research, and networking, maintain knowledge of current and upcoming system capabilities and explore how to best leverage them.
Review release notes for weekly and bi-annual system updates to identify impacts, opportunities for enhancements, and testing and communication needs.
System Testing: Structure and develop test plans (e.g., test objectives, test cases, test data, and test scripts) for executing unit, end-to-end, regression, and/or acceptance testing.
Identify internal and external resources to collaborate with during testing based on potential impacts of changes.
Manage acceptance testing with business users, performing system configuration, reporting, and integration testing.
Evaluate functionality, performance, and fit-for-use to ensure solutions meet business requirements and defined constraints are controlled.
Reporting and Data Analysis: Develop reports, dashboards, and analytics for functional areas and end users.
Collaborate with College Reporting and Integrations teams on the development of college-wide reports and integrations, including design and testing.
Perform ad-hoc data requests for employees, understanding the user requirements as well as the applicable fields and objects which meet these requirements.
Gather, interpret, and report on data for state and federal reporting.
Maintain data integrity by performing system and data audits.

Benefits

Our comprehensive benefits package includes medical, dental, and vision insurance, along with retirement contributions to the Wisconsin Retirement System and 403(b)/457 plan options.
Employees enjoy paid time off, sick leave, holidays, bereavement leave, and recess periods.
We offer life and disability insurance, with options for additional coverage.
Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs.
Professional development opportunities include training, certifications, and tuition reimbursement.
Additional perks at the Appleton Main Campus include an onsite health and wellbeing clinic, dental clinic, fitness center, Parent/Child Center (onsite child care), library, café, printing services, Trilogy Salon & Spa, and more.

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