Workday Business Process Management Intern

Children's Healthcare of Atlanta

About The Position

The Workday Business Process Management Intern will work with the Children's HR Technology team to audit incomplete transactions in our Workday HCM systems and formulate a plan to clear and/or advance these transactions to completion. The work will offer insight into Workday functionality and will enhance process improvement and analytical skills. The Children's Summer Intern program allows interns the opportunity to gain hands-on experience related to their field of study by working on meaningful projects alongside Children’s professionals. Intern responsibilities may include project management, event planning and support, logistics, data base management, research, and analysis. Interns may explore career paths and apply for full-time positions upon successful completion of the program.

Requirements

Research area: research experience necessary either through previous internship, work experience, or course work; practical knowledge about the conduct of research principals required
College or graduate student that is currently working towards a Bachelor or Master’s degree in Journalism, Communications, Business, Marketing, Healthcare Administration or other related field, required
Organized, detail oriented; Able to prioritize time sensitive assignments
Creative and flexible; Able to adapt to change
Self-starter; Able to make decisions independently
Strong verbal and written communication skills; Strong interpersonal and presentation skills
Able to work well with diverse groups, comfortable interacting with all levels
Able to represent Children’s in a mature and professional manner
Willing to work long hours that could include evenings and weekends, if applicable to internship
Proficient with Microsoft Office applications (Word, Excel, Power Point, Access, Outlook) or other applications as required
Able to travel throughout expanded metro Atlanta area; Must provide reliable transportation, if applicable to internship

Nice To Haves

Progression toward an undergraduate or graduate degree in Information Technology, Data Analytics, Healthcare Administration, or Human Resource Management
Solid process, analytical, problem solving, and time management skills
Process improvement experience
Enterprise Resource Planning (ERP) experience
Healthcare industry experience
Knowledge of medical terminology useful
Knowledge of basic statistical software useful

Responsibilities

Identifying business transactions that have not been completed within a defined timeframe.
Identifying the transaction types and time since the transaction was assigned.
Identifying the step in which the business process transaction stopped.
Delivering summary findings with detailed data to confirm findings.
Identifying trends in the type of transactions.
Proposing solution(s) to clear and or advance these transactions.
Presenting findings and proposed course of action to Department Leaders.
Developing a project plan to execute proposed solution.
Develops and implements projects as assigned, which could include events, activities, programs, or research studies.
Creates and carries out a cohesive plan for each assigned project. Establishes and maintains contact with all appropriate individuals to ensure that the plan is implemented in the best interest of the organization.
Executes administrative and operational tasks for assigned projects.
Supports and participates in the continuous assessment and improvement of the quality of services provided and projects produced.
Understands and complies with infection control, safety, and OSHA procedures and regulations, while meeting all in-service requirements as outlined per policy.