Workday Analyst

Brandeis University • Waltham, MA

2d

About The Position

Brandeis University is looking to hire a Workday Analyst. The Workday ITS Analyst participates in the ongoing enhancements, configuration, object maintenance, reporting, and data integrity for Workday. This position is a hands-on technical and functional role and is responsible for supporting the delivery of solutions across all modules in the Workday platform (HCM, Finance, and Student). The Workday ITS Analyst will participate in the ongoing enhancements, configuration, object maintenance, reporting, operational support, and data integrity for Workday. Collaborates with functional users to analyze work process design and flow, improve processes and leverage the return on technological capabilities. This position serves as a liaison between university departments and Information Technology Services to provide systems support and analysis, and to leverage technology solutions to meet the needs of the users of Workday throughout the University. The Workday ITS Analyst collaborates with ITS Project Managers in building project plans, adheres to project schedules, and works effectively with peers.

Requirements

• BA/BS required; Computer Information Systems, Management Information Systems, or Related Field preferred or equivalent HRIS work experience.
• 3-5 years experience configuring and maintaining business processes, including creating condition rules.
• Basic knowledge of Workday security and general knowledge of Workday integration concepts.
• Experience with Workday Request Framework, forms, and questionnaires.
• Experience creating Workday customs objects.
• Functional knowledge of HR and Finance core business processes as well as strong systems analysis and support background, having demonstrated ability to learn and apply new technologies to solve business challenges is required.
• Intermediate knowledge of HCM and Finance concepts, practices and procedures with ability to apply in routine situations and the ability to innovate.
• Able to effectively communicate both verbally and in writing in clear concise language.
• Basic Project/Process Management.
• Ability to understand the business requirements, user needs and translate them into operational requirements
• Experience building and executing test scripts for Workday releases and enhancements.
• Ability to handle multiple high priority projects simultaneously.
• Ability to work both independently and collaboratively in a professional manner with an emphasis for service quality.
• Ability to assist other members of ITS Workday team.
• Excellent analytical and problem-solving skills and demonstrated ability to set priorities and meet deadlines.
• Ability to work well under pressure and understand the urgency of University deadlines, strong customer service skills.
• Must have strong attention to detail.
• Experience maintaining a high degree of discretion and sensitivity to confidential information.

Nice To Haves

• Functional knowledge of student information systems a plus.
• Knowledge of Student concepts a plus.

Responsibilities

• The Workday ITS Analyst will play a key role in the ongoing maintenance and enhancement of Workday to meet changing business requirements to improve efficiency and service. Recommends process/customer service improvements, innovative solutions, which must be approved by appropriate governance bodies prior to implementation. Diagnose and resolve system issues (e.g. end-user, business process, security, integration, etc….). Under the direction of the Assoc. Director of ERP Operations, will assist with leading defined scope projects and new functionality implementations by defining implementation requirements and completing projects in an accurate, efficient, and timely manner. Utilizes interpersonal skills when working with various customers and peers to accomplish project goals. Assists in the testing for Workday semi-annual releases, including the development of test plans and other supporting documentation (i.e. scripts). Review release notes, assess new features and impacts to business processes and basic changes in functionality. Assists with coordinating project activities, such as prototyping, testing, communication, and rollout with University departments as needed
• Responsible for investigating, analyzing and resolving end-user problems and Workday related systems issues through configuration analysis, process improvement, data loading and data integrity, reporting, research, testing, and/or scenario re-creation. Responsible for executing Enterprise Interface objects needed for managing system data.
• Assists with report development related to Workday notifications and questionnaires. May assist with other reporting development as needed.
• Maintains awareness of current trends in Workday with a focus on product and service development, delivery and support, and applying key technologies. Participates actively in the Workday Community. Participates in user group meetings/conferences.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level