Work Skills Training Coordinator

Key Works • Seattle, WA

5h

About The Position

Key Works provides comprehensive substance use disorder treatment and work skills training to help low-income, high-risk patients achieve sustained recovery and rebuild their lives. We offer a unique combination of long-term residential clinical treatment, work skills training, and transitional housing. For more information visit keyrecovery.org.

The Work Skills Training Coordinator is responsible for delivering training programs focused on developing essential workplace skills for individuals seeking to improve their employability and succeed in a variety of job settings. This role involves providing instruction in key work readiness areas such as communication, time management, problem-solving, teamwork, workplace etiquette, and technical skills, with an emphasis on preparing Patients for long-term job success. The WSCT works with diverse populations, including individuals with substance abuse and disabilities whose goal is to re-enter the workforce.

Requirements

• Bachelor’s degree in education, Workforce Development, Human Services, Social Work, or a related field.
• Relevant certifications or experience may be considered in place of formal education.
• Minimum of 2-3 years of experience in vocational training, workforce development, or teaching workplace skills.
• Experience working with diverse populations, such as individuals in substance abuse recovery or with disabilities and individuals re-entering the workforce, is highly preferred.
• Strong knowledge of workplace skills and job readiness requirements across a variety of industries.
• Excellent communication, presentation, and interpersonal skills, with the ability to engage and motivate learners from different backgrounds.
• Ability to implement training programs tailored to patient needs and learning styles.
• Strong organizational and time management skills, with the ability to manage multiple training sessions and Patient progress.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and related experiences.

Nice To Haves

• Certification in Adult Education, Career Counseling, or Workforce Development (e.g., Certified Workforce Development Professional, Certified Career Coach).
• CPR/First Aid Certification or other relevant certifications may be required based on the Patient population.

Responsibilities

• Workplace Skills Training: Deliver training sessions focused on building essential soft skills such as communication, interpersonal skills, time management, problem-solving, adaptability, and professionalism.
• Teach practical skills such as resume writing, job search strategies, interview preparation, and workplace behavior.
• Facilitate workshops, role-playing exercises, group discussions, and simulations to prepare Patients for real-world job environments.
• Patient Assessment & Skill Development: Assess Patients’ existing work skills, strengths, and areas for improvement through interviews, assessments, and observation.
• Create personalized development plans to help Patients achieve specific career and job readiness goals.
• Provide individualized support and coaching to patients, helping them build confidence and refine their skills.
• Job Readiness Coaching: Assist Patients in creating professional resumes and cover letters tailored to specific job opportunities.
• Provide interview coaching, including mock interviews, feedback on responses, and strategies to improve job-seeking techniques.
• Teach Patients how to navigate job applications, use job search platforms, and network effectively with employers.
• Workplace Behavior & Etiquette: Teach workplace etiquette, including dress codes, punctuality, conflict resolution, communication with supervisors and colleagues, and other key professional behaviors.
• Role-play common workplace scenarios with patients to enhance their ability to interact professionally in different work environments.
• Address issues such as workplace discrimination, harassment, and diversity to prepare Patients for respectful and inclusive work environments.
• Collaboration & Networking: Work closely with job developers, vocational counselors, and employers to ensure that the training is aligned with market needs and employer expectations.
• Build relationships with local employers, recruitment agencies, and other community organizations to identify employment opportunities for patients.
• Coordinate with other vocational professionals to ensure Patients receive comprehensive support, including job placement and retention services.
• Documentation & Reporting: Maintain detailed records of patient progress, including training participation, skill development, and job placement outcomes.
• Track and report on key performance indicators (KPIs) such as Patient attendance, graduation rates, and successful job placements.
• Provide regular updates to management or funding agencies regarding patient achievements, program effectiveness, and areas for improvement.
• Continuous Improvement: Stay updated on industry trends, emerging workplace skills, and best practices in adult education and workforce development.
• Regularly evaluate the effectiveness of training programs and adjust as needed based on patient feedback and changing job market demands.
• Participate in professional development opportunities to enhance teaching methods and stay informed about current labor market trends.

Benefits

• Healthcare: Company-paid medical, along with dental, and vision insurance with employer-sponsored wellness programs.
• Paid Time Off: Generous vacation, sick leave, and 10 paid holidays, plus a flexible work schedule to accommodate your needs.
• Retirement: 401(k) with company matching
• Professional Development: Access to industry-leading training and conferences, as well as tuition reimbursement for relevant courses.
• Employee Discounts: Enjoy discounts on a variety of products and services, including travel, entertainment, and technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level