Work Order Specialist

Renewing Management Inc • Marion, IN

8d

About The Position

Do you want to join a team of individuals who are making a difference? Renewing Management has been restoring hope by transforming communities across Indiana for over 20 years. We are a passionate and driven team of committed professionals where every voice is heard and the best idea wins. POSITION SUMMARY: The Work Order Specialist is responsible for completing resident Service Requests and providing excellent customer service to residents, staff, and vendors.

Requirements

• On-call availability on nights and weekends
• Great mechanical aptitude in appliance repair, plumbing systems, HVAC systems, electrical systems, etc.
• Communicate effectively and courteously with residents, staff and vendors
• Ability to self-direct and prioritize activities
• Ability to work in adverse weather conditions
• Hand tools necessary to do the job
• High school diploma or equivalent is required.
• 1 to 3 years of work-related experience is required.

Nice To Haves

• EPA Universal certificate is preferred.
• Pool maintenance experience preferred.

Responsibilities

• Complete Service Requests, including repairing plumbing, electrical, carpentry and drywall issues.
• Ensure 30-minute response time to Emergency Service Requests and property disasters (fires, floods, freezes, etc.).
• Perform an inspection of the community grounds each morning to ensure that the community is clean and well-maintained, including maintenance of landscaping, bushes, trees, lawn, snow, trash, etc.
• Turn all vacant units, as assigned, including painting, cleaning, and maintenance.
• Complete maintenance work orders within 48 hours of input into Entrata and make-readies within 7 days of vacancy.
• Complete preventative maintenance activities and update records of those activities.
• Maintain records of maintenance performed in all units and update property software.
• Maintain all tools, equipment, and replacement parts in working condition.
• Provide service and maintenance for all common areas and amenities.
• If applicable, service the community pool, including water testing and cleaning, filter and systems maintenance, responding to water hygiene incidents, completing minor repairs, etc.
• Communicate openly with other team members regarding work priorities and the state of projects.
• Coordinate special projects as directed.
• Ensure safety protocol is being followed.
• Other duties as assigned.

Benefits

• Our people are the organization’s greatest asset. We are proud to offer a full range of employee benefits.
• This full-time position offers a competitive base salary with bonus potential, paid time off, and paid holidays.
• Optional medical, dental, and vision insurance coverage, as well as a 401(k) plan with 4% employer contribution are also offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees