WMS Analyst

1-800-FLOWERS.COM, Inc.•Groveport, OH

43d

About The Position

The WMS Analyst will support systems processes, training and operational performance. Oversee multiple work activities in operational processes. Displays extensive knowledge of SAP and Oracle related to the Control board. Accountable for extensive communication with Operations Managers as workloads/priorities change so that resources can be effectively allocated and ensure customer service is not compromised. Serves as a supervisor with their specific area of responsibility for the shift. Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management.

Requirements

High school diploma or equivalent is preferred
Proficiency in Microsoft Office
Strong organizational skills with the ability to consistently meet deadlines with accurate and detailed results.
2+ years of related experience
Possess exceptional communication skills (verbal and written)
Perform multiple tasks in a fast paced environment and consistently meeting deadlines with accurate and detailed results
Have the ability to use Microsoft Office for work organization, analysis and communication.

Nice To Haves

Strong WMS experience/Oracle preferred

Responsibilities

Participate in system training documentation and employee training and education.
Assist in all related Oracle operations, document issues, serve as functional expert and educate all department leadership on processes in respective functional area
Ensures all department procedures are documented and utilized.
Responsible for providing feedback on profiling and developing training materials and procedures for department
Queue monitoring and work task movement/prioritization to maximize resource efficiency.
Use Warehouse Management system (Oracle and SAP) to monitor, manage and execute the release of floor picking, shipping and forklift driver workloads.
Assign workload priorities with a key understanding of an area's resources/capacity.
Process material shipment requests accurately and efficiently
Research, analyze and provide problem resolution to issues on replenishment, allocations, inventory control, bin status, product master set up and picking
Communicates effectively both horizontally and vertically maintaining two-way communications o Communicates department objectives and goals related to performance, safety and housekeeping.
Partners with peer supervisors to promote cross-departmental cooperation and ensure clear communication.
Work on the floor in a production and/or warehouse role during non-peak performing manual labor as required Communicate all change of workflow to floor operations leadership timely via phone, in-person, email and radio.
Other duties as assigned by warehouse operations