Windows Field Supervisor

PARR•Fife, WA

1d•Onsite

About The Position

PARR is a total source for homebuilding supplies, solutions, and services, focusing on supplying building materials and solutions to professional home builders. The Windows Field Supervisor supports the Install Manager by promoting company Best Practices, safety standards, managing rolling-stock, coordinating resources, and consistently assisting in delivering legendary service. This individual will collaborate with sales to promote teamwork across yards and focus on solutions. The company emphasizes a 'People First Culture' and offers opportunities for internal growth and promotion.

Requirements

2 years of previous experience in a similar job
High School Diploma or GED equivalent
Ability to speak, write, and read English
Class C driver's license and must have and maintain a good driving record
Must be able to operate personal computer, smartphone, scanner, and any other equipment necessary for the job
Must be able to type 40+ WPM
Proficiency in Microsoft Word, Excel, and Outlook
Shoes that are puncture resistant, slip resistant, and made of leather or composite material
Ability to work cordially, professionally, diplomatically and with a high level of customer service in a dynamic environment
Demonstrate sound judgment in dealing with sensitive business matters with internal and external customers of all types
Must maintain confidentiality and accuracy of all information related to company finances and records, particularly, cost of goods purchased and sold
Ability and willingness to identify processes, tools and/or procedures that may be improved upon to improve the workplace and outcomes for our customers
Ability to communicate with all levels of management and employees at a high skill level and speak effectively in front of groups
Strong focus, planning, organizational and time management skills with the ability to manage changing priorities, handle multiple projects, and do what is necessary to meet deadlines, while maintaining a high degree of attention to detail and accuracy
Ability to function independently, as part of a team, and as a leader within your own sales teams with a positive attitude, strong work ethic and commitment to excellence
Ability to think and respond quickly, positively, and professionally to constantly changing circumstances
Ability to appropriately manage stress and interact with others

Nice To Haves

1 year of leadership experience preferred

Responsibilities

Promotes and helps ensure compliance of safety policy and procedures
Follows safety and drug policies
Works with Yard Managers and other leaders at the yard level to review equipment and maintenance
Assists with organization of safety committee & participates as requested
Assists with post-accident and 3rd party investigations
Participates in weekly safety meetings as requested
Behaves professionally and confidently in all situations
Able to communicate clearly and effectively both verbally and in writing
Can clearly explain feedback to team members in regular intervals
Encourages team environment and helps to set attainable goals
Encourages collaboration and cooperation between yards
Collaborates with Yard Managers, Assistant Managers, Ops Leads and other Division Heads as directed
Demonstrates servant leadership
Assist in the vetting and hiring process of employees as needed
Assists in new hire training as needed
Drive a People First Culture
Helps facilitate a high level of communication on a regional level
Helps to set and maintain Parr brand standards across yards
Assists Yard Managers in identifying new programs and or adherence to existing programs
Helps identify, vet, and promote Operational Best Practices
Performs random audit of delivery pictures to ensure 100% compliance, quality of visual documentation, and communicates examples short of expectations to the Install Manager
Reviews operational SG&A expense opportunities to ensure that the region is leveraging all existing company or market programs
Helps identify and vet new program opportunities
Utilizes and supports the Install Manager in managing the Employee Attendance program as a tool for continuous improvement, and the growth of our employees
Monitors daily lead-time for each location and works with region leaders to honor company lead-time policy
Inspect condition of rolling stock fleet – identify issues with Yard Manager, Op's Lead, and fleet
Helps facilitate the sharing of rolling stock opportunities within the region
Walks yard with Install Manager and Op's Lead and helps identify safety and housekeeping concerns
Helps identify cross training opportunities, and development for bench strength
Helps identify Closest Point of Shipment opportunities and delivery boundaries and current assessment of the discipline
Participates in Operations Meetings and calls
Conducts performance reviews for the Window Install Team Lead's in their region
Ability to assume Management of yard operations in times of need (vacations, sick days, etc.)
Communicates (face to face) directly with sales teams in the region looking for feedback and continuous improvement ideas when visiting yards
Attends Regional sales meeting as requested
Set the work schedule for install and service techs
Ensure an appropriate level of service parts are maintained at the yard
Team members complete required new hire online training in timely way
Participates in DDMS dispatch scheduling
Assists install techs with job site and road challenges
Able to complete basic ERP order entry; invoicing, back orders etc.
Effectively manages outlook and personal notebook
Conducts interview and hiring of install and service techs with the leadership team
Able to seek out product transactions and order history
Facilitates weekly meetings for entire yard crew
Operates as Yard Trainer, or is responsible for designating someone and ensuring training happens
Orders yard supplies and necessary services etc.
Enforces attendance policy up to and including creating and delivering PINS
Prepares and delivers reviews
Performs Performance Improvement Notices and ongoing coaching as needed
Finds answers to questions and issues that are unknown
Review upcoming delivery tickets and compares to inventory levels to reduce potential for backorders
Develop and maintains inventory locations monthly
Perform other related duties as assigned
Shares delivery forecast daily and with team
Relays company announcements to team in helpful, supportive way
Responds to voicemails in a timely manner
Always answers phones promptly with professional greeting
Responds to emails promptly and professionally with correct grammar and spelling
Proactively and positively communicates with all audiences
Walks yard daily and communicates appropriately low stock and outage issues
Regularly checks in with Sales Team to seek opportunities for team improvement
Participates in site leadership discussion/decision making
Regularly gives credit where credit is due, to the person and to management teams
Never throws people under the bus, if it's a yard problem/challenge, ops lead takes ownership of the problem
Consistently asks for feedback
Builds bridges with purchasing and sales team to manage inventory effectively
Has relationship with vendors and communicates support needed

Benefits

Everyone starts earning 2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks off
Employee paid sick days
7 holidays
Standard medical plan option with a very low $1,000 deductible
Dental, Vision, EAP (Employee Assistance Program)
Massage, Chiropractic and Acupuncture coverage
FSA (Flexible Spending Account) and Childcare pretax spending programs
Up to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd year
In addition to the 401(k) match, there a 3% profit share contribution to the 401(k), with Board approval
Tuition reimbursement (up to $2,500/year)
Annual profit sharing
$1,000 referral bonus