Window Glass Technician

Penske Automotive GroupPhoenix, AZ
6hOnsite

About The Position

Penske Rapid Repair, a Penske Automotive Group dealership, is looking for a Window Glass Technician to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals with that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Window/Glass Technician diagnoses and performs glass repairs on vehicles with efficiency, accuracy, and in accordance with dealership and manufacturer/factory standards.

Requirements

  • Minimum 3 years of hands-on experience installing, repairing, or replacing automotive glass
  • Genuine interest in providing an exceptional customer experience.
  • Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
  • Strong work ethic with the ability to work in a fast-paced, results-driven environment.
  • Safe working knowledge of shop tools and equipment, and dealership experience.
  • Exceptional customer service skills
  • Excellent communication skills including the ability to listen to customers and determine how to assist them
  • Ability to work well in a team environment and engage effectively with leadership
  • Knowledge of automotive systems, tools, and repair processes
  • Outstanding attention to detail with a commitment to quality
  • Ability to use technical reference materials and technical manuals in written and online formats
  • Ability to communicate technical terms to non-technical audience
  • Ability to follow processes to ensure quality and safety
  • Effective time management skills and ability to prioritize
  • High school diploma or the equivalent and two-year related experience or equivalent combination of education and experience.
  • Ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis.
  • Ability to talk and hear.
  • This position involves repetitive motion.
  • This position will require the employee to be standing for prolonged periods of time.

Nice To Haves

  • Heavy truck glass experience preferred but not required
  • Associate's degree (A. A.) or equivalent from a two-year College or technical school.
  • Three years of verifiable auto glass replacement experience.
  • Luxury car experience preferred.

Benefits

  • Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
  • Proudly named to Glassdoor's Best Places to Work.
  • Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
  • Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
  • Values-driven culture built on integrity, professionalism, excellence, and teamwork.
  • State-of-the-art facilities and excellent working conditions.
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