Willow Application Coordinator II

Mass General Brigham • Somerville, MA

23d • $115,398 - $167,846 • Hybrid

About The Position

Responsible for improving experience with the EHR and associated clinical IT systems. Will be a leader and change agent, working closely with leaders and clinicians to understand their users' work flows and needs. Responsible for analyzing, developing, documenting, and tracking clinical content. Develop and oversee the completion of project plans and schedules, and track the progress of content development and build, including remediation efforts, enhancement, and demand projects.

Requirements

• Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred
• PharmD or equivalent required
• Experience in clinical informatics 5-7 years required
• Authority-level knowledge of clinical operations and related business processes.
• Excellent leadership and supervisory skills.
• Excellent problem solving and organizational skills.
• Proficient with standard office technologies and software.
• Results-oriented ability to focus on solutions for relevant, concrete issues.
• Strategic and able to quickly understand and discuss situations and challenges.
• Direct and open communication is able to be concise, articulate, and able to communicate effectively orally and written.

Responsibilities

• Maintains awareness of existing and emerging technology, regulatory, and market factors and assists in the development of the clinical IT strategy.
• Serves as a key clinical promoter for major information technology projects within their purview.
• Acts as an advocate for the protection of patient privacy and the security of protected health information.
• Manages content development and helps to inform build activities between and among work groups.
• Leads assigned work groups and facilitates interactions and communication to arrive at solutions for content development and management.
• Provides coordination and direction to complete the assigned clinical content tasks, produce the required deliverables, track and resolve issues, and meet the relevant project milestones according to the established timeline.
• Formulate recommendations as appropriate based on the results of the analysis.
• Facilitates training sessions and workshops for clinical staff to promote quality standards and leading practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees