WIC Program Support Supervisor

Children's Friend • Central Falls, RI

1d • Onsite

About The Position

Are you passionate about supporting families, leading teams, and improving access to nutrition and health services? Children’s Friend is seeking a WIC Program Support Supervisor to play a vital leadership role in ensuring high-quality services for WIC participants across our sites.

This is a great opportunity for an experienced community services professional who enjoys supervising staff, engaging with families, and making a real impact in public health.

Requirements

• High School Diploma or GED
• 5–10 years of related experience in community-based social services
• Office management experience
• Valid driver’s license, auto insurance, and reliable vehicle
• Ability to pass pre-employment background screening

Nice To Haves

• Prior supervisory experience
• Bilingual in English and Spanish
• Additional language proficiency

Responsibilities

• Supervise and mentor WIC Program Assistants, volunteers, and AmeriCorps members
• Provide guidance through supervision, team meetings, and coaching
• Foster a respectful, inclusive, and collaborative work environment
• Screen applicants for eligibility and complete accurate data entry
• Provide program education, answer questions, and explain WIC benefits
• Conduct intake measurements (height, weight, hemoglobin tests)
• Deliver secondary nutrition education using approved materials
• Make referrals to community resources such as housing, food banks, social work, and healthcare
• Build and maintain monthly appointment schedules
• Oversee daily phone coverage, voicemail responses, and appointment reminders
• Ensure check safety, chart security, and office cleanliness
• Maintain adequate office and medical supplies
• Handle special cases including transfers and participant concerns
• Produce recurring data reports (e.g., terminated clients, appointment reminders)
• Lead outreach initiatives, networking, and educational efforts
• Support voter registration procedures and reporting
• Participate in agency-wide committees and projects

Benefits

• Medical Dental and Vision coverage
• Employer contributions to the 403(b) plan
• Employer-paid Life and Disability insurance
• Flex Spending Accounts
• 12 Holidays
• Competitive Vacation Benefits
• Training and Professional Development
• Education Assistance
• Student Loan Repayment Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees