WIC Health Professional

City of St. Joseph•Saint Joseph, MO

22h

About The Position

Provide a variety of clerical services set forth in the guidelines of the Missouri WIC WOM. Prescreens applicants, obtains certification and immunization data, performs anthropometric assessment, and biochemical/bloodwork as needed. No supervisory or budgetary responsibilities.

Requirements

Skills in typing, data entry, filing and use of general office equipment.
Skills in planning and organizing work assignments.
Demonstrated ability to accurately record data information.
Ability to communicate effectively both orally and in writing.
Must be able to maintain confidentiality of sensitive medical and personal information.
Ability to deal with the general public with commitment to customer service.
Demonstrate rapport building skills by establishing and maintaining effective working relations with WIC participants, WIC team members and other health and social services personnel.
Demonstrate an understanding of the benefits of breastfeeding and how to support the breastfeeding mother.
Ability to follow oral and/or written instructions.
Ability to complete required WIC Health Professional Assistant trainings within 6 months of employment.
Valid driver's license required.
Ability to work well with people of diverse socioeconomic/cultural backgrounds.
Basic computer skills and literacy in using Window Explorer.
Participates in continuing education activities appropriate to position.
High school diploma or equivalent required.
Successful completion of state required training.
Mandatory retraining every five years as required by state WIC.
All applicants must pass a drug screening and criminal background check prior to employment.
Any job offer made by the City is contingent upon the applicant passing the drug screening and background check.

Nice To Haves

Two years of experience in a community health nutrition program and/or some credits in a nutrition related allied health program is desirable.

Responsibilities

Type, prepare and update patient records.
Perform customer service duties.
Gather and assess information from clients to determine program eligibility.
Instruct participants on food instrument issuance/redemption procedures.
Complete data entry of certification and any additional documentation.
Conduct pre-appointment screenings for clients.
Assist other staff members in certifying WIC clients by obtaining and accurately recording necessary information, measurements and values in accordance with state guidelines.
Explain program eligibility requirements and client rights and obligations.
Inform participants about the benefits and services of the WIC Program.
Instruct clients on benefit issuance/redemption procedures.
Respond to numerous and varied telephone questions regarding health services and schedules.
Refer clients to social, community, and health/nutrition service agencies
Follow-up on no-show participants and schedules/reschedules appointments.
Monitor and maintain client files in accordance with WIC guidelines in preparation for state audit.
Participate in community outreach efforts as assigned.
Order and maintain WIC forms and paperwork from state as needed.
Attend staff and in-service training sessions.
Assist in the promotion of breastfeeding as the preferred method of infant feeding.
Perform all other related duties as assigned.