Wheelchair Agent

ABM US•South San Francisco, CA

19h•$22•Onsite

About The Position

ABM is looking for Wheelchair Agents, for a large airline client at SFO Intl Airport. Our agents assist many per day. If you enjoy being around airplanes, working in a team and safety-first environment, then this role is perfect for you! The function of this job is to fulfill the passenger services obligation of the airlines for its officially disabled passengers as well as to assist non-disabled persons who desire wheelchair assistance for their comfort. Passenger services positions are very customer service oriented, and “tipping” is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25–$100 per week (example only).

Requirements

Must be 18 years of age or older.
Must have an excellent Customer Service Experience
Must meet all requirements to receive required airport SIDA badge and customs seal, including ten-year work history if available.
Must be able to communicate, understand, read and write in English.

Responsibilities

Safely transport passengers from gate to gate, curb to curb, or gate to curb dependent upon whether they are In-terminal plane transfers, originating passengers, or destination-arriving passengers
Assist passengers at baggage claim as necessary
Coordinate with dispatcher for assignments (dependent on airport)
Coordinate with gate agents to assist any wheelchair-assisted passengers who will need gate agent assistance at time of boarding to board the aircraft
Complete thorough Incident Reports for any accidents or out-of-the-ordinary events while in the court of transporting a passenger

Benefits

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume