ONT (Ontario) Passenger Wheelchair Agent

NFM & J LP • Ontario, CA

1d

About The Position

The Passenger Wheelchair Agent is responsible for assisting and transporting passengers that need special assistance to and from their assigned gate or other airport destination in a friendly, courteous and timely manner.

Requirements

• Minimum one-year experience in ramp service or related field
• Ability to work in a team environment
• Must possess strong organizational and multi-tasking skills
• Must be able to work in all weather conditions
• Flexible work schedule including evenings, weekends and holidays
• Must be able to successfully complete Department of Aviation background screening process.

Responsibilities

• Assists and transports passengers requiring wheelchair assistance to/from assigned gate.
• Safely lifts special needs passengers up/down stairs of aircraft and in/out of wheelchairs.
• In a timely manner, escorts unaccompanied minors to/from flights and/or to meet a receiving adult.
• Reads appropriate paperwork to identify name, flight information, date and special service request details to ensure special needs passengers are taken to the correct destination.
• Assists special needs passengers and unaccompanied minors in transporting and claiming personal belongings and baggage.
• Reads the airport monitors to determine arrival and departure information and arranges gate for incoming passengers who need special assistance.
• Greets and escorts passengers in a friendly and courteous manner.
• Gathers wheelchairs in the concourse and returns them to the staging area for use.
• Other duties as assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed