WFH Client Success Manager

AO Globe Life • Frisco, TX

2d • Remote

About The Position

AO Globe Life is seeking experienced, people-focused professionals to join our remote team. This opportunity is ideal for individuals with backgrounds in management, client service, operations, or consulting who want to apply their leadership mindset in a flexible, fully remote environment. In this role, you will assist individuals and families across the United States in understanding and accessing important supplemental benefit programs. You will connect with individuals who have requested information, schedule virtual consultations, and guide them through available options while providing a high level of client service. Our organization provides structured training, mentorship, and ongoing professional development designed to support experienced professionals as they transition into a remote, growth-oriented environment.

Requirements

• Must be legally authorized to work in the United States
• Reliable internet connection
• Windows-based laptop or desktop computer with a functioning webcam

Nice To Haves

• Experience in customer service, leadership, consulting, client success, or sales management is helpful but not required.

Responsibilities

• Connect with individuals who have expressed interest in learning about benefit programs
• Schedule and conduct virtual consultations with clients via Zoom
• Assess client needs and provide guidance on available benefit options
• Explain coverage details and support clients through the enrollment process
• Maintain accurate digital records and follow-up communications
• Deliver high-quality client service while building long-term relationships
• Participate in training sessions, leadership development programs, and team collaboration

Benefits

• Team members work remotely from anywhere in the United States while maintaining strong collaboration through mentorship, team meetings, and ongoing development programs.
• This role offers the opportunity to build long-term career growth through continued learning, advancement opportunities, and leadership development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed