Wellness Outreach Coordinator

Meritus Health External • Hagerstown, MD

4h

About The Position

Wellness Coordinator Are you passionate about helping others live healthier lives? Join our team as a Wellness Coordinator , where your outreach and care coordination will directly support patients in accessing vital preventive services and improving their overall well-being. What You’ll Do Be the voice of wellness : Make outreach calls to patients, guiding them through eligible preventive care services like Medicare Annual Wellness Visits. Empower healthier choices : Educate patients on the importance of preventive care and help close care gaps that impact long-term health. Collaborate with care teams : Work side-by-side with physicians, nurses, and staff to create a seamless, integrated approach to patient care. Drive quality improvement : Support primary care practices in achieving better outcomes through documentation, process enhancements, and occasional presentations at staff meetings. Support care management : Assist with general office tasks, secretarial duties, and population health initiatives that make a real difference in our communities. What We’re Looking For A positive attitude and a team-first mindset. Strong communication skills —especially over the phone and via text. Comfort with technology , including Microsoft Office and electronic medical records. Ability to multi-task, prioritize , and stay organized in a fast-paced environment. A basic understanding of medical terminology is a plus. Qualifications Education : High school diploma or equivalent required; Associate Degree preferred. Experience : Prior clerical experience in a healthcare setting is preferred. This role is ideal for someone who thrives on connection, wants to make a meaningful impact, and enjoys being part of a collaborative care team. Ready to help patients take charge of their health? Caring for our Team We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes: Health, Dental, and Vision Insurance Coverage begins on the first of the month following your hire date . Life Insurance & Disability Coverage Includes company-paid life insurance , as well as short- and long-term disability benefits to provide peace of mind. Paid Time Off (PTO) A generous PTO program designed to help you recharge and maintain a healthy work-life balance. 401(k) Retirement Plan Benefit from a robust company match to support your long-term financial goals. Education Assistance & Tuition Reimbursement Support for your continued learning and career growth . Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Options to save pre-tax dollars for eligible healthcare and dependent care expenses. Shift Differential Pay Team members working evening, night, or weekend shifts may be eligible for additional pay . Happy to Help At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.

Requirements

• A positive attitude and a team-first mindset.
• Strong communication skills —especially over the phone and via text.
• Comfort with technology , including Microsoft Office and electronic medical records.
• Ability to multi-task, prioritize , and stay organized in a fast-paced environment.
• High school diploma or equivalent required
• Prior clerical experience in a healthcare setting is preferred.

Nice To Haves

• A basic understanding of medical terminology is a plus.
• Associate Degree preferred.

Responsibilities

• Make outreach calls to patients, guiding them through eligible preventive care services like Medicare Annual Wellness Visits.
• Educate patients on the importance of preventive care and help close care gaps that impact long-term health.
• Work side-by-side with physicians, nurses, and staff to create a seamless, integrated approach to patient care.
• Support primary care practices in achieving better outcomes through documentation, process enhancements, and occasional presentations at staff meetings.
• Assist with general office tasks, secretarial duties, and population health initiatives that make a real difference in our communities.

Benefits

• Health, Dental, and Vision Insurance Coverage begins on the first of the month following your hire date
• Life Insurance & Disability Coverage Includes company-paid life insurance , as well as short- and long-term disability benefits to provide peace of mind.
• Paid Time Off (PTO) A generous PTO program designed to help you recharge and maintain a healthy work-life balance.
• 401(k) Retirement Plan Benefit from a robust company match to support your long-term financial goals.
• Education Assistance & Tuition Reimbursement Support for your continued learning and career growth
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Options to save pre-tax dollars for eligible healthcare and dependent care expenses.
• Shift Differential Pay Team members working evening, night, or weekend shifts may be eligible for additional pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED