Welcome Center Manager

University of New MexicoAlbuquerque, NM
8dOnsite

About The Position

The Division of Enrollment Management and Admissions Office are seeking an experienced, motivated, personable, articulate, highly organized leader with energy, vision and attention to detail to lead the UNM Welcome Center. This position requires a high energy individual who can work independently and demonstrate the ability to make thoughtful and professional decisions. This position will manage the daily functions and operations of the Welcome Center, including managing professional staff and numerous student staff. Reporting to the Director of Admissions, this position has a vital role ensuring the daily execution of new student recruitment strategies articulated through the welcome center – including highly positive visitor engagement and experiences, event planning and management (both in-person and online), representing the University to community members, and facility management. Daily activities will include interaction with prospective students, public presentations, campus tours, staff leadership, problem solving, and use and maintenance of student databases. Work hours include 8am – 5pm and several weekends and some evenings.

Requirements

  • Bachelor's degree
  • At least 2 years of experience directly related to the duties and responsibilities specified
  • Must pass a pre-employment criminal background check

Nice To Haves

  • Experience working on a university campus
  • Experience leading a team
  • Experience recruiting students
  • Event planning experience
  • Experience with public speaking
  • Experience with student information systems such as Ellucian, Salesforce, and Microsoft solutions such as Outlook and Teams
  • Experience working as part of a team

Responsibilities

  • Manage the daily functions and operations of the Welcome Center
  • Manage professional staff and numerous student staff
  • Ensuring the daily execution of new student recruitment strategies articulated through the welcome center
  • Positive visitor engagement and experiences
  • Event planning and management (both in-person and online)
  • Representing the University to community members
  • Facility management
  • Interaction with prospective students
  • Public presentations
  • Campus tours
  • Staff leadership
  • Problem solving
  • Use and maintenance of student databases

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • educational benefits through the tuition remission and dependent education programs
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