Weekend Scheduling Coordinator

Senior Helpers • Murrells Inlet, SC

3d • Onsite

About The Position

Scheduling Coordinator – Senior Care Services Senior Helpers | Murrells Inlet Senior Helpers is currently seeking a dedicated Scheduling Coordinator to join our team in our Murrells Inlet office. This role sits at the heart of what we do. As a member of the Senior Helpers scheduling team, you will help ensure that compassionate, dependable care reaches seniors in their homes—on time, every time. Your work directly supports our clients, their families, and the caregivers who show up daily to make a meaningful difference. Senior Helpers is proud to be the first and only national in-home care provider certified as a Great Place to Work . We foster a respectful, inclusive environment where caregivers and staff feel valued, supported, and connected to the purpose behind their work. What You’ll Do Working under the guidance of the Lead Scheduler, and in collaboration with the Director of Nursing when appropriate, you will: Coordinate and schedule caregivers for new and existing clients based on assessments and individualized care plans Maintain accurate, complete schedules, ensuring coverage for at least the next two business days and weekends Respond calmly and effectively to scheduling changes, emergencies, and call-outs as they arise Track and document assignment refusals, call-outs, late arrivals, and early departures within scheduling software, sharing insights with leadership Balance client needs, caregiver availability, and business priorities to maintain appropriate gross profit margins Participate in on-call scheduling responsibilities, averaging two weeks per month (additional compensation provided) What We’re Looking For At least one year of experience in staffing, recruiting, or scheduling Professional background in customer service, with a calm and respectful communication style Familiarity with healthcare staffing or similar service-based environments Strong organizational and problem-solving skills, with the ability to think creatively when challenges arise Comfort managing multiple phone lines and prioritizing tasks in a fast-paced setting A collaborative, dependable team player who can also work independently with confidence and care Why This Role Matters Every schedule you build represents a promise—to a senior who needs support, to a family seeking peace of mind, and to a caregiver who deserves clarity and respect. If you’re someone who values professionalism, kindness, and meaningful work, this role offers the chance to make a genuine impact every day. Senior Helpers is an equal opportunity employer and does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Requirements

• At least one year of experience in staffing, recruiting, or scheduling
• Professional background in customer service, with a calm and respectful communication style
• Familiarity with healthcare staffing or similar service-based environments
• Strong organizational and problem-solving skills, with the ability to think creatively when challenges arise
• Comfort managing multiple phone lines and prioritizing tasks in a fast-paced setting
• A collaborative, dependable team player who can also work independently with confidence and care

Responsibilities

• Coordinate and schedule caregivers for new and existing clients based on assessments and individualized care plans
• Maintain accurate, complete schedules, ensuring coverage for at least the next two business days and weekends
• Respond calmly and effectively to scheduling changes, emergencies, and call-outs as they arise
• Track and document assignment refusals, call-outs, late arrivals, and early departures within scheduling software, sharing insights with leadership
• Balance client needs, caregiver availability, and business priorities to maintain appropriate gross profit margins
• Participate in on-call scheduling responsibilities, averaging two weeks per month (additional compensation provided)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees