Website and Content Management Support Specialist (Remote)

Evalueserve • Raleigh, NC

72d • Remote

About The Position

Evalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 30% of Fortune 500 companies. With a presence in more than 45 countries across five continents, we excel in leveraging state-of-the-art technology, artificial intelligence, and unparalleled subject matter expertise to elevate our clients' business impact and strategic decision-making. Our team of over 4,500 talented professionals operates in countries such as India, China, Chile, Romania, the US, and Canada. Our global network also extends to emerging markets like Colombia, the Middle East, and the rest of Asia-Pacific. Recognized by Great Place to Work in India, Chile, Romania, the US, and the UK in 2022, we offer a dynamic, growth-oriented, and meritocracy-based culture that prioritizes continuous learning and skill development, work-life balance, and equal opportunity for all.

Curious to know what it's like to work at Evalueserve?

Requirements

• Experience in website management, content management systems (CMS), digital publishing tools, or related digital projects.
• Experience in QA testing and digital content production.
• Demonstrated accuracy and quality focus in data entry and web publishing work.
• Ability to follow structured templates and workflows.
• Comfortable managing repetitive tasks with precision and accuracy
• Expertise in utilizing AI tools to drive efficiencies
• Ability to work quickly and efficiently in a fast-paced environment
• Proficiency in managing numerous tasks and deadlines simultaneously
• Strong attention to detail, organizational and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Nice To Haves

• Familiarity with financial services industry or compliance requirements.
• Basic understanding of HTML/CSS and web technologies.
• Experience with integration technologies such as APIs and data mapping.

Responsibilities

• Create and maintain a tracker to report on the progress of content updates, completed tasks, and outstanding items.
• Copy and format content from source materials into predefined templates ensuring proper alignment, spacing, and link functionality.
• Support audit and transfer requirements for print inventory by verifying active materials, pulling reports as needed, and coordinating with  stakeholders to assess retention status.
• Assist in the management of financial advisor websites.
• Ensure all content and media are mapped properly.
• Review websites for completeness and accuracy.
• Validate data integrity, including text, images, links, and compliance elements.
• Perform testing of sites to ensure proper functionality and responsiveness.
• Document and resolve any discrepancies or issues.
• Work closely with project managers, developers, and support teams to meet migration timelines and deliverables.
• Communicate with external vendors as needed to support migration activities and resolve content-related issues.
• Escalate technical issues to appropriate teams and follow up on resolutions.
• Lead daily or weekly project status meetings as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees