Web Content & Communications Manager (Administrative Staff) - 20067777

State of Ohio • Columbus, OH

1d • Onsite

About The Position

We are seeking a dynamic Web Content & Communications Manager to lead the creation, management, and distribution of content across BWC’s digital platforms, including our public website, intranet (The Hub), and social media channels. This role is critical in shaping BWC’s online presence, ensuring compliance, and driving engagement through strategic communication initiatives.

Requirements

• Proven experience in web content management, digital communications, and policy development.
• Strong knowledge of ADA compliance standards for web platforms.
• Proficiency in analytics tools (Google Analytics, PIWIK) and content management systems.
• Familiarity with Adobe Creative Cloud and Microsoft Office Suite.
• Excellent leadership, communication, and project management skills.
• Knowledge of Ohio Bureau of Workers Compensation ( BWC) policies & procedures, Ohio Ethics Law, audio/visual concepts & techniques; workforce development; public relations; written, print & electronic (including social media) communications technology & techniques; supervisory principles & techniques; computer environment system hardware & software; electronic data processing (e.g. HTML, CSS).
• Skill in operation of personal computer; applicable software packages (e.g. Microsoft Office Products Word, Excel, PowerPoint & SharePoint; Adobe Creative Cloud Apps), PiWik, Acquia, Innovate Ohio Platform (IOP) analytical & research skills; creative thinking & conceptualization; good verbal & written communication skills; active listening.
• Ability to function in fiduciary capacity; deal with many variables & issues from external & internal communications environment & determine specific action.

Responsibilities

• Web Strategy & Governance Develop and implement policies, standards, and procedures for BWC’s website and intranet. Conduct long-range planning to align web initiatives with organizational goals. Ensure ADA compliance across all digital platforms.
• Content Management & Analytics Oversee content creation and distribution for web, intranet, and social media. Lead and support division content authors; establish statewide strategies for web technology. Monitor and analyze web traffic using tools such as Google Analytics, PIWIK, and Acquia; provide actionable insights.
• Collaboration & Leadership Act as liaison between Communications, IT, and other divisions to coordinate decisions and standards. Supervise assigned staff, including performance evaluations, training, and development. Partner with HR, Labor Relations, and Payroll on personnel matters.
• Visual Communications Oversight Direct the Visual Communication Program to ensure consistent branding across all media. Collaborate with design teams using tools such as Adobe Creative Cloud and Microsoft Office Suite.
• Content Creation & Event Support Write and edit promotional and informational materials for internal and external audiences. Support BWC events with editorial and communication services. Contribute articles for The Hub and draft stakeholder communications.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed