WAV Operations Coordinator

Tower Mobility • San Francisco, CA

36d

About The Position

The WAV Operations Coordinator supports daily operations by assisting management in coordinating teams, ensuring smooth task execution, and maintaining effective communication. This role upholds safety and customer service standards, supports employee training and development, and promotes a respectful team-oriented work environment.

Requirements

• Strong leadership and supervisory skills.
• Strong communication skills for effective internal and external collaboration.
• Excellent problem-solving abilities with a focus on continuous improvement in learning.
• Ability to work in a fast-paced environment and showcase the ability to take initiative, value collaboration, and become highly adaptable.
• Be able to quickly learn new applications, software, and dashboards as adopted and used within the company.
• Must have an active driver’s license and be approved on the company’s insurance.
• Able to lift up to 30 pounds without assistance as needed.

Responsibilities

• Assist management in leading daily operations, ensuring efficient communication and smooth execution of tasks.
• Work alongside and lead WAV Monitors to ensure smooth day-to-day operations and effective problem-solving in real time.
• Assist management with new employee training to ensure that all incoming WAV Monitors have knowledge and support, while all incoming drivers understand operational excellence.
• Lead by example on customer service skills and safety protocols for all employees, by fostering a customer-first mindset and maintaining vehicle maintenance reporting.
• Take initiative to fast-paced and dynamic situations by being on the front lines of any operational needs.

Benefits

• Medical, dental, and vision benefits.
• Paid time off, Sick Time, and Holiday Pay where eligible.
• Eligibility for Perkspot program.
• Access to AD&D Insurance.
• $40 personal phone reimbursement eligibility depending on position will be issued monthly.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed