Water Restoration Technician - Experienced

Paul Davis Restoration•Princeton, TX

1d•$22 - $32

About The Position

Make a difference for others that have had a disaster strike their property Take pride when you complete mitigation projects on budget with exceptional customer experience Be empathetic and show a sense of urgency while communicating through modern technology Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving Restoration Technicians the opportunity to become experts in the field through certifications and Paul Davis University. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Restoration Technicians are leading their peers to be first on site after disasters strike (i.e. floods, fires) and will be relied upon to work alongside and direct mitigation crews to restore the property. You are essential to coordinate teams effectively and ensure that jobs are performed profitably. Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a Restoration Technician if you take pride in your work and have fun while working with others. You will be practicing continuous improvement every day as you work to improve performance of your team!

Requirements

MUST have at least 3+ experience within the water/fire/mold restoration industry
Desire to join a world-class team and contribute a positive attitude
Dedication to customer service
Ability to work with others from diverse backgrounds
Fluent in English; Spanish is a plus, but not required
Valid driver's license with a clean record
Ability to lift 75 LBS frequently
Have the ability to work nights/weekends and overtime, if needed
Desire to continually learn new things

Nice To Haves

Preferred candidates should have IICRC certifications, or have the relevant experience to quickly obtain IICRC certifications
Spanish is a plus, but not required

Responsibilities

Ensuring expert performance of tarping, board up, water and fire mitigation and remediation, mold remediation, and environmental services in accordance to Paul Davis and industry specifications.
Focus and dedication to providing excellent customer service.
Assist other team members when needed and foster a positive working relationship with other departments.
Be a great representative of our brand!
Ensure your co-workers are ready at all times and every morning to handle the day through a team huddle.
Meet clients and adjusters on site to assist in issue resolution and provide professional opinions.
Inspect job sites for quality control.
Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner.
Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.
Be accessible by phone and participate, as necessary, in the on-call schedule.