Water Program Coordinator (Hybrid)

Resource Central•Boulder, CO

2d•$22 - $25•Hybrid

About The Position

Water scarcity is one of the biggest issues in Colorado, and Resource Central’s Slow the Flow program partners with over 40 Colorado municipalities and water providers to empower residents to save water through efficient irrigation practices. With our sprinkler system evaluations and equipment upgrades, Slow the Flow has helped Colorado residents save over 200 million gallons of water! Join our team as a Water Program Coordinator to help further our impact by becoming an expert on the Slow the Flow water conservation program, providing administrative and operational support, assisting field staff, completing sprinkler system evaluations, and installing water-saving irrigation devices. This is a full-time, hybrid remote position with most work performed at home. From May through September, time is divided between remote work (usually about 60-80%) and fieldwork (20-40%) though this may vary based on program needs. Occasional team meetings and events at our Boulder office are required throughout the year. The starting compensation range is between $22–$25 per hour; we also provide mileage reimbursement for fieldwork and other off-site events. Resource Central offers a comprehensive benefits package including health, dental, vision, life insurance, a 403(b) retirement plan with employer match, generous paid time off and holidays, wellness reimbursement, a free EcoPass, and strong growth opportunities. Gain valuable experience in the environmental sector and be part of a high-impact, rapidly growing nonprofit that’s driving real change across Colorado!

Requirements

Exceptional Customer Service: Empathy, friendliness, and responsiveness when interacting with program participants to ensure a positive experience.
Technical Competency: Experienced with applications in Google Workspace and Microsoft Office, especially Sheets, Docs, Excel, and Word.
Communication Skills: Ability to effectively communicate via phone, email and text, and in person with people from diverse backgrounds.
Interpersonal Skills and Team Work: Ability to build relationships and collaborate with others to solve problems, increase efficiency, and achieve common goals.
Attention to detail: Accuracy and thoroughness when following procedures, collecting and compiling data, and communicating with colleagues and program participants.
Commitment to Sustainability: A passion for environmental stewardship, sustainable practices, or a strong desire to learn.
Growth Mindset: Takes initiative to think critically, solve problems, and learn new skillsets.
Bachelor’s degree or similar required. One year of professional-level experience may substitute for one year of required education.
Competency with Google Sheets, Google Docs, Microsoft Excel, and Microsoft Word required.
Ability to work remotely with reliable internet access required.
Commuting to appointments along the Colorado Front Range, primarily in the greater Denver, Boulder, and Fort Collins areas required at times. We provide mileage reimbursement.
Valid driver’s license, automobile insurance, daily access to a reliable automobile, and use of a personal smartphone for work-related communication required.
Ability to lift 30 pounds and conduct fieldwork required. Fieldwork involves walking throughout the workday, kneeling, lifting, and bending repeatedly while working outdoors in various weather conditions including high temperatures and light rain.
Exceptional customer service and communication skills required.
Must pass a background check and driving record evaluation if offered the position.

Nice To Haves

Training or leadership experience preferred.
Sprinkler systems experience preferred.
Experience using a drill and basic hand tools (hammer, screwdriver, level, etc.) preferred.
Experience with project management or scheduling software preferred.

Responsibilities

Develop Your Expertise: Become a subject matter expert on Slow the Flow services, procedures, and software. Company training provided.
Administrative Program Support: Support program operations through appointment scheduling, communicating with program participants, and updating participant information.
Compile and Report Data: Consolidate and prepare program data for various purposes, including work requests from program partners, sprinkler evaluation reports, and internal data evaluation.
Support Field Technicians: Act as a primary point of contact for field technicians by answering questions during appointments via phone and text, providing guidance and expertise, and troubleshooting issues.
Train Seasonal Staff: Help senior Slow the Flow staff members train 15+ seasonal employees on program procedures and services by leading groups of trainees through classroom and hands-on instruction.
Conduct Slow the Flow Appointments: Complete sprinkler evaluations, smart controller installations, and rain sensor installations at homes and other properties across our service area. Company training provided.
Contribute to Program and Organization Success: Perform other duties as assigned to support the operation of Slow the Flow and other Resource Central programs in pursuit of our conservation goals.
Foster a Welcoming Environment: Help build a strong sense of belonging by ensuring everyone feels welcomed, valued, and included at Resource Central.