Warranty Specialist

TEKsystems • Thousand Oaks, CA

1d • $18 - $18 • Onsite

About The Position

Under the general direction of the Warranty Supervisor and in accordance with company policies and procedures, the Warranty Returns Specialist is responsible for processing product returns efficiently, accurately, and in a timely manner. This includes verifying warranty eligibility and reissuing replacement products (e.g., bats). Basic computer proficiency is required.

Requirements

• Data entry
• Warranty processing
• Customer service

Nice To Haves

• 1–3 years of experience in data entry or warranty-related roles
• Experience handling warranty claims or product returns
• Strong communication and problem-solving skills
• Ability to work independently and manage time effectively
• Familiarity with basic computer systems and software

Responsibilities

• Verify warranty coverage for returned products
• Process returns and reissue replacement items
• Accurately enter data into internal systems
• Maintain compliance with company policies and timelines
• Collaborate with team members to ensure smooth workflow

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed