Warranty Returns Processor

Vontier•Stow, OH

9h•Onsite

About The Position

You will reconcile hand tool warranty returns from our distributor network. This involves identifying tools by item number and matching the items to the packing list created by the distributor. The successful candidate will be able to identify and sort failed tools for common failures for quality purposes. What You Will Do Open parcel packages and transfer items to sorting bins Identify tool by item number from marking on tool or from paper/online catalog Issue or deny credit to distributor by appropriately coding warranty claim in computer system For items denied credit, pack and ship item back to distributor Sort like items for return to supply base Move items to quarantine area and help load onto truck for transport to scrap facility WHO YOU ARE (Qualifications) High school diploma or equivalent required Basic computer skills – Windows based operating systems and general typing Must be able to lift 50 pounds (with or without reasonable accommodations) Must remain flexible regarding shift hours and responsibilities Ability to identify trends and patterns in tool failures Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant’s geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. #LI-Onsite #LI-KS1 WHO IS MATCO Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit www.matcotools.com. BENEFITS Annual bonuses/incentives (depending on position) Immediate company benefits (medical, dental, vision, life, etc.) 401k with company match 401k defined contribution after 1 year of service High level of employee engagement Walking path and gym equipment onsite Food trucks on site during the summer Dress for your day - every day casual/jeans Employee discounts 15 days vacation + 4 floating holidays + 8 paid holidays Paid maternity & paternity leave Tuition reimbursement Student loan payment assistance Hybrid work environment (2 days remote) Annual Day of Caring for employees to volunteer Discounts on tools Annual team building events WHO IS VONTIER Vontier (NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity, automation and multi-energy technologies. Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry. With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at www.vontier.com At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment. Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally. Together, let’s power the way the world moves!

Requirements

High school diploma or equivalent required
Basic computer skills – Windows based operating systems and general typing
Must be able to lift 50 pounds (with or without reasonable accommodations)
Must remain flexible regarding shift hours and responsibilities
Ability to identify trends and patterns in tool failures

Responsibilities

Open parcel packages and transfer items to sorting bins
Identify tool by item number from marking on tool or from paper/online catalog
Issue or deny credit to distributor by appropriately coding warranty claim in computer system
For items denied credit, pack and ship item back to distributor
Sort like items for return to supply base
Move items to quarantine area and help load onto truck for transport to scrap facility