Warranty Digital Systems Administrator

Bass Pro Shops•Springfield, MO

25d

About The Position

The Warranty Digital Systems Administrator requires good communication skills and the ability to trouble shoot digital systems. They respond to all incoming dealer communications concerning service, repair, and warranty administration of digital systems for Tracker Marine Group products.

Requirements

2 Year Associate Degree or BSEE preferred, not required.
3 – 5 years related work experience in electrical systems preferred.
Proficiency with Microsoft Office programs. (i.e. Outlook, Word, Excel) and 3D modeling software; CAN network programming is a plus.
Strong understanding of DC Electrical systems (12V to 48V), 120V AC, Gensets, and other AC Electrical systems components.
Ability to diagnosis electrical and mechanical component issues and effectively communicate solutions
Strong technical background (able to read parts manuals, and read and develop electrical schematics)
Excellent verbal and written communication and interpersonal skills with a customer service focus
Good organization skills and ability to effectively manage multiple tasks
Ability to analyze, recommend and take action

Responsibilities

Assists manufacturing team and suppliers on technical support and direction including trouble shooting, testing and system verification.
Performs design verification tests on finished product designs to assure manufacturing is supplied with quality components.
Ensures timely and adequate completion of all applicable phases of projects assigned.
Communicates and collaborates with other departments as required.
Responds to all incoming communications requesting warranty and technical support from White River Marine Group (WRMG dealers and Tracker Marine Boat Centers (TMBC) retail stores
Assists WRMG Customer Relations, Warranty and Advocacy personnel as required
ALL OTHER DUTIES AS ASSIGNED.

Benefits

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!