Warranty Administrator

Goodman Truck & Tractor • Amelia, VA

12h

About The Position

This position is primarily responsible for processing manufacturer warranty claims and tracking payments from the manufacturer.

Requirements

• Computer skills.
• Communication skills.
• Attention to detail.
• Dependability.

Nice To Haves

• Computer experience desired.

Responsibilities

• Obtains repair orders from Service Managers and make sure that repair orders are completed correctly.
• Returns any incomplete or incorrect repair order to the Service Managers for correction.
• Processes manufacturer warranty claims electronically.
• Review payments received from manufacturer.
• Reconciles payment of claim against outstanding warranty receivables.
• Follows-up on warranty claims as necessary.
• Forwards appropriate information to the Service Manager for handling rejected warranty claims; upon correction by Service Manager manually resubmits warranty claims.
• Performs month-end reconciliation and notifies Service Director of any adjustments or write-offs.
• Maintains warranty files as directed and keeps files for seven years.
• Must be able to lift minimum 50+ pounds; to return warranty cores and parts.
• Willing to train and be teachable.
• Clean surrounding work areas at all times including core bins.
• Performs other related duties as assigned.
• Promotes cooperation and teamwork.
• Enhances the Service Department and company reputation by accepting ownership for accomplishing new and different job requests and exploring opportunities to add value to job accomplishments.
• Willing to train and maintain certifications necessary as ongoing training and development.
• Complies with all company health and safety regulations.
• Able to embrace our core values and business culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed