Warranty Administrator

Dobbs Peterbilt • Memphis, TN

2h

About The Position

The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees. Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington. We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier commercial truck dealer group. I. General Job Description This position will be responsible for processing warranty claims for repair services. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Requirements

• 18 years of age.
• 1 year of entry-level heavy-duty truck repair experience.

Nice To Haves

• High school graduate, GED, or 1 year of work experience.
• Accounts Receivable experience.
• Commitment and desire to learn medium and heavy-duty truck repair trade.
• Intermediate to advanced knowledge off Microsoft Excel, Word, and Outlook.
• Strong organization and communication skills.
• Dependable team player with a positive attitude.

Responsibilities

• Process warranty repair orders to obtain maximum recovery of revenue from vendor.
• Work with service personnel to resolve issues to obtain maximum recovery of revenue from claims.
• Insure all claims are filed promptly and accurately.
• Communicate to Service and Parts Departments the proper time to process cores and other parts being held as a result of a warranty repair.
• Work with all OEM and vendors in a professional fashion to maintain a good working relationship.
• Participate in special projects and compile special reports.

Benefits

• medical
• dental
• vision
• long-term disability
• life insurance
• 401(k)
• paid vacation
• sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees